Coordinator, Prenatal Support Service

Family Health Centers of San Diego; San Diego (CA); On-site; USD 33,379 - 50,144; Full time

Benefits offered by this job

Retirement Plan with Employer Match

Paid Time Off

Medical/Dental/Vision Insurance

Job summary

Family Health Centers of San Diego is seeking an experienced professional to oversee prenatal program services in San Diego. This full-time role involves ensuring compliance with program requirements and promoting maternal-child health services.

The ideal candidate will have a Bachelor's degree in Health Sciences, experience in the healthcare industry, and be bilingual in Spanish and English. The position offers competitive salary and benefits including retirement plans and paid time off.

Qualifications

• 1 year of experience in maternal-child health and staff supervision required.
• 5 years of progressive positions in healthcare or outpatient clinics.
• Ability to work effectively with diverse patients.

Responsibilities

• Promote prenatal program services to staff and agencies.
• Ensure program compliance with requirements.
• Oversee daily prenatal support services.

Skills

Maternal-child health experience

Bilingual Spanish/English

Strong analytical skills

Interpersonal skills

Education

Bachelor's degree in Health Science or Social Science

Tools

MS Office

Job description

Responsibilities

• Assists in the promotion of prenatal program services to FHCSD staff and outside agencies.
• Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.
• Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.
• Gathers program data, conducts analysis, and provides reporting, including productivity reports.
• Maintains a quality monitoring program, conducts quality assurance checks and ensures standardization, including EHR reviews/audits, patient satisfaction surveys, staff training and development, and other measures.
• Ensures the program is in compliance with program requirements.
• Oversees daily prenatal support services, including health education and social services, at assigned sites.
• Oversees and monitors scheduling to ensure maximum utilization and productivity, developing and monitoring patient flow systems, coordinating hospital tours, ordering supplies, and ensuring health education and psychosocial coverage at sites/hospitals.
• Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.
• Performs other duties as assigned.
• Provides direct patient services, including conducting prenatal health education, trimester assessments, post‑partum assessments, and hospital tours.
• Ensures recommendations made on care plans for support services interventions are carried out and implemented.
• Provides/ensures staff receive all new hire and annual trainings on time.

Requirements

• 1 year of experience in maternal‑child health, perinatal care, and staff supervision required.
• 5 years of progressively responsible positions in the healthcare industry or outpatient medical clinics required.
• Bachelor's degree in Health Science or Social Science field required.
• Certified Childbirth Educator preferred, or an equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties and meets any required state or federal certification requirements.
• Traveling between sites and other locations is required as an essential function of the job.
• Must have a car, a valid California driver’s license, and proof of minimum levels of car insurance as required under California law (limits of $100,000 are recommended). An acceptable driving record is also required.
• California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Mileage and other reimbursement governed by policy.
• Ability to work effectively with patients from diverse social, cultural and economic groups.
• Ability to work well in both a team‑based environment and independently.
• Bilingual in Spanish/English required.
• Demonstrated ability to be culturally sensitive and respect diversity.
• Intermediate computer literacy ability to comply with department needs and expectations, including MS Office.
• Intermediate interpersonal and customer service skills.
• Intermediate written and verbal communication skills.
• Knowledge of perinatal programs, care management, and procedures.
• Knowledge of supervisory practices and techniques, including performance management and employee development.
• Strong analytical and problem‑solving skills.
• Successful track record of leading and driving positive change through others.

Rewards

• Job type: Regular Full‑time, 40 hours/week, Monday‑Friday 8am‑5pm.
• Location: 1831 Logan Ave, San Diego, CA 92113.
• Salary range: $24.23 – $36.40 per hour.
• Competitive salary with excellent benefits.
• Retirement Plan with Employer Match.
• Paid Time Off, Extended Sick Leave and Paid Holidays.
• Medical/Dental/Vision/FSA/Life Insurance.
• Employee Discounts and Wellness Programs.
• Information on the extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net).
• The successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.

Equal Employment Opportunity Statement

FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.

Anti‑Discrimination Statement

Family Health Centers of San Diego complies with applicable Federal civil rights laws and does not discriminate, exclude people or treat them differently on the basis of race, color, national origin, religion, physical and mental disability, sex, including pregnancy, childbirth and related medical conditions, age, genetic information, language preference/ability, citizenship status, marital status, sexual orientation and gender identity, AIDS/HIV, medical condition, political activities or affiliations, military or veteran status, or status as a victim of domestic violence, assault, or stalking.