Coordinator, Performance Improvement

Society of Trauma Nurses; Town of Mount Pleasant (NY); On-site; USD 116,000 - 146,000; Full time

Benefits offered by this job

Health Insurance

Dental

Vision

Retirement Savings Plan

Flexible Savings Account

Paid Time Off

Holidays

Tuition Reimbursement

Job summary

NorthEast Provider Solutions Inc. seeks a Coordinator for Performance Improvement in Valhalla, NY. This role supports the Trauma Department PI program, coordinating data collection and performance review to enhance patient outcomes.

The ideal candidate has ER/critical care trauma experience, a nursing degree (BSN preferred), and PI/QA familiarity. The job focuses on regulatory compliance and collaboration with trauma leadership to close improvement loops.

Qualifications

• Three to five years of ER or critical care trauma experience.
• Nursing degree; BSN or higher preferred.
• Current BLS/ACLS/PALS/ATLS-ATCN or equivalent certifications preferred.
• Knowledge of TQIP and ICD-10 coding.

Responsibilities

• Monitor and evaluate the Trauma PI program data for accuracy.
• Coordinate PI/QA activities and loop closures.
• Prepare PI/QA reports for department and hospital committees.
• Ensure regulatory and accreditation standards compliance for Level I program.

Skills

Trauma care

Data review

Quality improvement

Regulatory compliance

Education

Nursing degree

Bachelor's preferred

Tools

Trauma Registry

ICD-10 coding

Job description

Job Title: Coordinator, Performance Improvement

Company: NorthEast Provider Solutions Inc.

City/State: Valhalla, NY

Category: Clerical/Administrative Support

Department: Trauma

Union: No

Position: Full Time

Hours: 730-4

Shift: Day

Req #: 49400

Posted Date: Sep 10, 2026

Hiring Range: $116,095-$145,953

Job Summary:

The performance improvement coordinator manages all aspects of the Trauma Department's Performance Improvement Program. The performance improvement coordinator is responsible for monitoring and evaluating performance for the trauma program and works closely with the trauma registry to ensure accurate concurrent data collection and identification of performance improvement occurrences. The performance improvement coordinator collaborates with the trauma medical director, trauma program manager, trauma registrars, and other disciplines to review the performance and safety of the trauma program, including coordinating activities to evaluate issues, promote loop closure, and enhance clinical outcomes. The performance improvement coordinator is accountable for meeting regulatory and accrediting standards for performance improvement and patient safety for a Level I trauma program.

Responsibilities

Coordinates the Trauma Performance Improvement (PI) Program for the hospital in collaboration with the Trauma Medical Director and Trauma Program Manager to assist the Trauma Program Medical Director and the Trauma Program Manager in evaluating the effectiveness of the trauma team and the trauma program. Review of patient hospital records, beginning with the 911 call, to determine compliance with patient care protocols, policies and procedures throughout the trauma system care continuum. Abstraction of Performance Improvement/Quality Assurance (QA) data from the hospital records as required for entry into the Trauma Registry. Trauma Department peer review and PI/QA follow-up by hospital departments are completed. Prepares and reports Trauma Department PI/QA data for Trauma Department meetings. Participation in analysis of Trauma Department PI/QA data and interpretation of trends. Preparation of Trauma PI/QA data reports for the Trauma Department and Hospital Department committees. Maintenance of the Trauma Department's PI/QA data, peer review results and all follow-up in the Trauma Registry. Accountable for meeting the federal and state regulatory and accrediting standards of performance and patient safety for a Level I trauma program. Qualifications/Requirements:

Experience

Three to five years of experience in either ER or critical care, taking care of trauma patients at a trauma center, and/or a minimum of two years of experience as a Trauma Performance Improvement Coordinator.

Education

Graduation from an accredited school of nursing is required; a bachelor’s degree or master's degree in nursing is preferred.

Licenses / Certifications

BLS/ACLS/PALS/ATLS-ATCN training, TCRN, CFRN, CCRN or CEN preferred.

Other

Experience and knowledge of Trauma Quality Improvement Program (TQIP). Proven ability to evaluate data and recommend process changes. Knowledge and understanding of ICD 10 and AIS coding. Knowledge and experience with performance improvement processes, evaluation, needs for recommendation and loop closure.

Benefits

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

WMCHealth is an Equal Opportunity Employer. It is the policy of Westchester Medical Center Health Network to provide equal employment opportunities without regard to race, color, religion, gender, national or ethnic origin, sex, sexual orientation, gender identity or expression, age (40 or older), marital status, genetic information or carrier status, disability (mental or physical), citizenship status, pregnancy, military service or veteran status, arrest or criminal accusation, domestic violence victim status or any other status protected by federal, state, or local law.