Coordinator, People & Facilities

Charlotte Tilbury Beauty; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Generous staff discount to use on all

Medical, dental, and vision benefits

Commuter Benefits (Pre-tax)

Flex Spending Account (FSA)

Employee Assistance Program (EAP)

401(k) with Company match

Paid Time Off

Birthday PTO

Salary range transparency

Job summary

Charlotte Tilbury Beauty seeks a Coordinator, People & Facilities in New York to support the NY Magic Office and satellite locations. You will manage front-desk operations, vendor coordination, onboarding of new hires, and events that enhance the employee experience.

The role emphasizes safety, office operations, and partnership with the People team to sustain a positive culture. A fast-paced beauty environment offers growth and cross-functional collaboration in a global brand.

Qualifications

• Highly organized and detail-oriented; able to prioritize workload effectively.
• Pro-active, innovative, collaborative; strong communication skills.
• Ability to influence and communicate your own point of view; calm under pressure.
• Positive, can-do attitude; interest in working within beauty preferred.

Responsibilities

• Receive visitors at the front desk and direct them to hosts.
• Serve as first point of contact for employee onsite office needs; monitor office spaces.
• Coordinate facilities services, maintenance, and vendor activities to keep a safe, functional office.
• Assist with onboarding, vendor records, and Purchase Orders; support end-of-month shipping cost allocation.

Skills

Highly organized

Pro-active

Strong communication

Collaborative

Attention to detail

Calm under pressure

Positive attitude

Beauty industry interest

Job description

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We're bold. We're disruptive. We're powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us.

About The Job

The Coordinator, People & Facilities is a fundamental role responsible for supporting People & Facilities functions in ensuring the office environment is safe, functional, and reflective of Charlotte Tilbury Beauty Inc.'s culture for the North America team. This position also provides advice or support to satellite locations where required. Building and sustaining relationships both internally and externally and administrative support are fundamental to this role.

As a Coordinator, People & Facilities you will

Magic Office Management

• Receive visitors at the front desk by greeting and directing them to their respective hosts.
• Support NY Magic Office team, serving as first point of contact for employee onsite office operational needs
• Monitor cleanliness, functionality, and organization of the NY Magic Office spaces and common areas
• Monitor Facilities Ticketing System, responding to office related inquiries in a timely manner, actioning requests, and escalating as needed to the Manager, Facilities & EHS
• Coordinate mail and package delivery distribution, ensuring recipients are notified in a timely manner
• Coordinate maintenance, repairs, and vendor services to ensure a clean, safe, and functional office environment
• Activate and deactivate key access cards for new joiners, leavers, and existing employees as needed
• Assist with office supply inventory management including mail, shipping, cleaning, and kitchen supplies, ensuring efficient day‑to‑day operations
• Assist with onboarding new vendors, maintaining vendor records and raising and monitoring Purchase Orders ensuring on time payment
• Support end of month shipping and courier cost allocation for NA team
• Ensure that high office standards are always met, identifying opportunities for operational improvement

Environment, Health, & Safety Support

• Monitor activity throughout the office including front of office, conference rooms, main office area, back of office, and freight area to ensure a safe, secure, and welcoming environment
• Assist the Manager, Facilities & EHS in maintaining compliance with health, safety, and emergency preparedness standards at the NY Magic Office
• Support workplace safety and compliance initiatives at the NY Magic Office including safety drills by serving as Fire Warden and conducting regular safety checks

Employee Experience Support

• Assist Manager, Facilities & EHS with championing a positive, inclusive workplace culture by curating thoughtful in-office experiences and events including breakfasts, lunches, happy hours, and special activations

People Team Support

• Maintain organizational charts and update regularly
• Assist with onboarding experience for new hires
• Support local initiatives: events, trainings, and other logistics
• Oversee shipping, passenger car and courier needs for the team
• Support employer branding liaising with global team for company content job board websites
• Provide administrative support for team building and outing initiatives
• Offer advice on HR trends, developments, and technological advances - ensuring CT stays at the forefront and ahead of People practices

Who You Will Work With

• Reporting to Manager, Facilities & EHS

Requirements

• Highly organized, keen attention to detail, and able to prioritize workload effectively
• Pro‑active, innovative, collaborative
• Able to influence and communicate your own point of view, strong communication skills
• Methodical, logical, organized and calm under pressure
• Positive ‘can-do' attitude
• A demonstrable interest in working within beauty is preferred

Charlotte Tilbury is a fast‑paced, dynamic and ever‑evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success, they're a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we'd love to hear from you, whether you have more or less experience than listed.

Benefits

Base Salary Range

$65,000-75,000**

Company Benefits

• Generous staff discount to use on all products
• Medical, dental, and vision benefits
• Commuter Benefits (Pre‑tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with Company match
• Paid Time Off
• Birthday PTO
• Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

Want a closer look at life at Charlotte Tilbury Beauty? Follow our LinkedIn page! For updates, stories, and behind‑the‑scenes moments.