Coordinator, People & Facilities

Socket.dev; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) with Company match

Paid Time Off

Birthday PTO

Generous staff discount

Job summary

Charlotte Tilbury Beauty is seeking a Coordinator, People & Facilities to support the NY Magic Office and satellite locations within North America. The role ensures a safe, functional, and welcoming office environment, supporting People & Facilities functions, vendor management, onboarding, and events.

You will be the frontline for office operations, assist with onboarding, manage facilities tickets, safety drills, and payroll-related tasks while promoting an inclusive, energetic workplace

Qualifications

• Proactive, innovative, collaborative approach to workplace operations.
• Strong organizational skills with attention to detail and prioritization.
• Excellent communication and interpersonal abilities across teams.

Responsibilities

• Manage NY Magic Office reception and be the first point of contact for onsite needs.
• Oversee office facilities, cleanliness, safety, and supply management.
• Coordinate mail, deliveries, vendor services, and PO processes to ensure smooth operations.
• Support events, onboarding, and local People initiatives to foster a positive culture.
• Maintain org charts and assist with onboarding for new hires.

Skills

Highly organized

Attention to detail

Proactive

Collaborative

Strong communication

Job description

AboutCharlotte Tilbury Beauty

Founded in 2013 byworld‑renownedmakeup artist and beauty entrepreneur Charlotte TilburyCBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission: to empower everyone, everywhere to look and feel like the most confident version of themselves. With oureasy‑to‑use,easy‑to‑choose,easy‑to‑gifticons,we’vebecome one of the mosttalked‑aboutbeautybrands on the planet - and the magic is only growing.

Today,we’rea global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices workhand‑in‑handto shape the Charlotte Tilbury experience -from the glamour of London and the style capitals of Europe,to the energy of the Americas, the vibrant beauty hubs of the Middle East and thefast‑growinginnovation centres across APAC. Every region brings its own sparkle,cultureand community, creating the unmistakable magic of Team Tilbury.

We’rebold.We’redisruptive.We’repowered by creativity,innovationandindustry‑leadingtech. And as we continue to break records across countries,channelsand categories,we’relooking for extraordinary talent to join us.

About the Job

The Coordinator, People & Facilities is a fundamental role responsible for supporting People & Facilities functions in ensuring the office environment is safe, functional, and reflective of Charlotte Tilbury Beauty Inc.'s culture for the North America team. This position also provides advice or support to satellite locations where required. Building and sustaining relationships both internally and externally and administrative support are fundamental to this role.

As a Coordinator, People & Facilities you will

Magic Office Management

• Receive visitors at the front desk by greeting and directing them to their respective hosts.
• Support NY Magic Office team, serving as first point of contact for employee onsite office operational needs
• Monitor cleanliness, functionality, and organization of the NY Magic Office spaces and common areas
• Monitor Facilities Ticketing System, responding to office related inquiries in a timely manner, actioning requests, and escalating as needed to the Manager, Facilities & EHS
• Coordinate mail and package delivery distribution, ensuring recipients are notified in a timely manner
• Coordinate maintenance, repairs, and vendor services to ensure a clean, safe, and functional office environment
• Activate and deactivate key access cards for new joiners, leavers, and existing employees as needed
• Assist with office supply inventory management including mail, shipping, cleaning, and kitchen supplies, ensuring efficient day-to-day operations
• Assist with onboarding new vendors, maintaining vendor records and raising and monitoring Purchase Orders ensuring on time payment
• Support end of month shipping and courier cost allocation for NA team
• Ensure that high office standards are always met, identifying opportunities for operational improvement

Environment, Health, & Safety Support

• Monitor activity throughout the office including front of office, conference rooms, main office area, back of office, and freight area to ensure a safe, secure, and welcoming environment
• Assist the Manager, Facilities & EHS in maintaining compliance with health, safety, and emergency preparedness standards at the NY Magic Office
• Support workplace safety and compliance initiatives at the NY Magic Office including safety drills by serving as Fire Warden and conducting regular safety checks

Employee Experience Support

• Assist Manager, Facilities & EHS with championing a positive, inclusive workplace culture by curating thoughtful in-office experiences and events including breakfasts, lunches, happy hours, and special activations

People Team Support

• Maintain organizational charts and update regularly
• Assist with onboarding experience for new hires
• Support local initiatives: events, trainings, and other logistics
• Oversee shipping, passenger car and courier needs for the team
• Support employer branding liaising with global team for company content job board websites
• Provide administrative support for team building and outing initiatives
• Offer advice on HR trends, developments, and technological advances – ensuring CT stays at the forefront and ahead of People practices

Who you will work with

• Reporting to Manager, Facilities & EHS

• Highly organized, keen attention to detail, and able to prioritize workload effectively
• Pro‑active, innovative, collaborative
• Able to influence and communicate your own point of view, strong communication skills
• Methodical, logical, organized and calm under pressure
• Positive ‘can-do’ attitude
• A demonstrable interest in working within beauty is preferred

Charlotte Tilbury is afast‑paced, dynamic andever‑evolvingenvironment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success,they’rea guide - not a barrier. If you candemonstratethe capabilities needed for the role,we’dlove to hear from you, whether you havemore or less experiencethan listed.

Base Salary Range $65,000-75,000**

Company Benefits

• Generous staff discount to use on all products
• Medical, dental, and vision benefits
• Commuter Benefits (Pre-tax)
• Flex Spending Account (FSA)
• Employee Assistance Program (EAP)
• 401(k) with Company match
• Paid Time Off
• Birthday PTO

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is theaccuraterange for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

Want a closer look at life at Charlotte Tilbury Beauty? Follow ourLinkedIn page!Forupdates, stories, andbehind‑the‑scenesmoments.