Summary:
Patient Placement Coordinators are the central point persons for facilitating processes on a daily basis to expedite patient movement between departments and facilities for bed availability and utilization of such among multi-disciplinary levels to ensure the prompt facilitation of resources available for patient placement. Work collaboratively with Case Managers, Nurse Managers, Charge and Resource Nurses, Emergency Department Staff/Physicians, Hospitalists/Physician Extenders, Patient Registration, Patient Transport, and Environmental Services. The overall goal of the above-mentioned team is to provide a seamless transition for the patient and to positively contribute to the patient experience. The incumbent performs all duties and tasks in accordance with performance standards established for the job.
Responsibilities:
- Monitors bed availability and maintains accurate and current census.
- Is responsible for assigning and facilitating all patient placements.
- Acts as the central and pivotal leader for all major communications regarding patient placement.
- Works in collaboration with pre-access, patient registration, housekeeping, physicians, clinical nurse managers, ED staff, clinical advisors, care managers and providers to identify bed availability, patient flow via the bed tracking system.
- Ensures that the use of the ‘Bed Board” and other Patient Placement software is used consistently throughout the organization.
- Develops and maintains patient flow data and monitors timeliness of admissions/transfers/discharges.
- Works collaboratively with clinical nurse managers to appropriately manage resources in relation to acuity and patient mix.
- Communicates with clinical nurse managers, directors, and administration/AOC any and all problems associated with high census, bed availability and implementation of patient placement plans.
- Facilitates timely resolution of complex situations involving competing, multiple admitting/transfer requests whether they are elective, emergent or post operative patients.
- Evaluates bed assignment according to clinical indicators and staffing resources.
- Prioritizes admissions and transfers.
- Assigns beds to patients who are admitted electively, emergently, post-operatively or are transferred.
- Negotiates alternate bed assignments with requesting provider when requested bed is not available.
- Is familiar with level of care criteria and can collaborate with Case Managers regarding appropriate admission status.
- Facilitates direct admissions from other health care facilities and physician offices and transfer of patients from and to other health care facilities in compliance with policy, state and federal regulations.
- Serves as a liaison between admissions office, medical and nursing staff, the emergency department, surgical services, and the AOC.
- Communicates with unit management to coordinate admissions/transfers/discharges.
- Communicates with appropriate individuals on day shift and evening/night nursing supervisor advisors on evenings/nights/weekends/holidays related to concerns with high occupancy.
- Develops and maintains effective processes and information systems to facilitate efficient and appropriate admissions and transfers.
- Develops and maintains communication pathways so that timely accurate patient admission/transfer is accomplished.
- Measures and communicates appropriate statistics as needed.
- Maintains bed management and throughput data base and participates in the creations of and sustains appropriate workflow processes related to patient flow.
- Educational role regarding patient flow and discharge planning.
- Provides education/support to managers, staff and medical staff on effective workflow utilization of resources to match needs of patients.
- Facilitates process improvement by evaluation of patient flow with multidisciplinary team process.
- Follows EMTALA rules & regulations for patient transfers.
- All other duties as assigned.
Requirements:
Education/Skills
- High school diploma or equivalent
Experience
Licenses, Registrations, or Certifications
Work Type:
Part Time