Coordinator of Peer Support Services

Association for Mental Health and Wellness; Massachusetts; Remote; USD 70,000 - 80,000; Full time

Job summary

An organization focused on mental health support seeks a Coordinator of Peer Support Services to oversee peer programs, mentor peer specialists, and foster community partnerships. The ideal candidate has significant experience in mental health advocacy and program management. This full-time role offers a salary of $75,000 and requires travel throughout Suffolk County. Interested candidates should send a cover letter and resume to the Chief People and Experience Officer.

Qualifications

• High school diploma or GED required; Bachelor's preferred.
• Six years experience as a peer advocate or service provider.
• Certification as a NYS Certified Peer Specialist required.
• At least 3 years of peer supervision and program management.

Responsibilities

• Oversee the Peer Support Services and related programs.
• Provide supervision and guidance to peer specialists.
• Promote Recovery-Oriented Services.
• Prepare monthly reports and ensure metrics are met.

Skills

Inter-personal communication

Empowering relationships

Communication skills

Collaboration skills

Organizational skills

Education

High school diploma or GED

Bachelor’s degree in a human services field

Job description

To Advocate. To Educate. To Empower. Together.

Salary: $75,000 per year; Exempt position

Hours: Monday- Friday; 8:30am- 4:30pm; with flexibility for evening and Saturdays

Location: Travel throughout Suffolk County

Availability: Immediate

Position Description

Mission Statement: “To empower and inspire people of all communities to identify, pursue and sustain healthy, meaningful lives”.

MHAW strives to develop an authentic, diverse workforce that embraces, creates, respects and demonstrates diversity, equity, and inclusiveness in the work environment, towards one another and those we serve. We recognize that our agency is strongest when we all embrace the full spectrum of diversity and experience. We actively seek to employ a diverse workforce representative of the communities we serve.

The Coordinator of Peer Support Services will oversee Association for Mental Health and Wellness’ peer led programs and ensure that peer specialist working in all programs are following best practices in field of peer support, focusing on recovery and wellness. The Coordinator of Peer Support Services will create and maintain relationships with providers and community leaders to ensure the agency is informed of opportunities to expand peer support within MHAW and across Long Island.

The position requires travel throughout Suffolk County, personal automobile and a clean NYS Driver’s License are required; mileage reimbursement provided.

Duties/Responsibilities

• Oversee MHAW Peer Support Services, including the Peer Specialist Training Program, Recovery Center, Peer Warm Line, Peer Bridger Program, and in the future Crisis Residence peer staff, ensuring the programs are meeting metrics and delivering high quality services
• Provide ongoing supervision and guidance to peer specialists, ensuring they are competent and ethical in their work.
• Provide strategies to build the peer workforce
• Keep up to date on opportunities to expand the work of peer specialist and regulations guiding peer work
• Promoting Recovery-Oriented Services
• Support the development of MHAW’s peer specialists’ skills and knowledge, including training on ethical problem-solving and professional growth
• Build and maintain strong community partnerships;
• Prepare monthly reports, analyze data and develop and implement strategies for ensuring key metrics and provocatively expectations are met;
• Advocate for peer specialists and their work, ensuring their voices are heard and their contributions are valued;
• Facilitate communication between peer specialists and other staff members, both clinical and non-clinical
• Ensure peer specialists are trained and adhere to ethical guidelines and standards.
• Monitor the performance of peer specialists and provide feedback for improvement.
• Oversee the and assist to facilitate the Careers in Recovery and Wellness (CRW) peer training, including interviewing and selecting participants, preparing materials, coordinating speakers and classes, teaching, monitoring attendance, and planning graduation ceremonies.
• Ensure that CRW materials are regularly updated and enhanced
• Provide individual and group-based employment support to CRW students, graduates, and prospective peer candidates, including through community education and support events.
• Develop strategies and marketing plans to promote the Peer programs, in collaboration with agency leadership.
• Perform essential administrative tasks, such as mailings, phone outreach, material preparation, and data entry.

Qualifications

• High school diploma or GED required; Bachelor’s degree in a human services field preferred
• Six years experience as a professional peer advocate or service provider in a mental health-related field
• Certification required; Credentialed as a NYS Certified Peer Specialist
• At least 3 years of peer supervision and program management
• Those with Bi-lingual skills and personal experience are strongly encouraged to apply; we strive to achieve a diverse workforce, representative of the communities we serve.
• Excellent inter-personal communication including the ability to establish empathic, empowering relationships with people who have experienced psychiatric, substance abuse challenges, trauma as well as chronic physical health conditions;
• Strong communication skills and collaboration skills;
• Understanding of the key elements of recovery and wellness and the pillars of peer support
• Sound organizational skills including computer skills
• Basic knowledge of the public health/mental health system, public entitlement and social service programs;
• Valid NYS Driver’s License and reliable transportation

Application

Please send a cover letter expressing your interest and resume to:

Kathy Elfers, Chief People and Experience Officer at [e-mail]