Coordinator National Quality Programs- Supporting Oncology & Trauma Services

WVU Medicine; Morgantown (WV); On-site; USD 55,000 - 75,000; Full time

Job summary

WVUH West Virginia University Hospitals in Morgantown is seeking a Data and Quality Improvement Coordinator to analyze healthcare data and guide improvement initiatives. You will work with physicians and staff to present insights and support performance benchmarking programs.

This role involves coordinating data from multiple sources, developing educational materials, and supporting hospital-wide quality strategy projects. Strong analytics, communication, and collaboration skills are essential.

Qualifications

• Bachelor’s degree in a business or Health Care related field plus 2 years of professional healthcare or business experience OR
• Associates degree in Health Care related field plus 3 years of professional experience in a healthcare setting.

Responsibilities

• Analyze data and present solutions to inform continuous improvement.
• Submit data, monitor performance, and use predictive analysis for benchmarking.
• Establish relationships with hospital teams (providers, nursing, HIM, analytics).
• Serve on WVUH Hospital or Children’s Hospital committees with data needs and improvement science input.
• Act as local Project Manager of Solutions for Patient Safety and measure effectiveness.

Skills

Relationship building

Interpersonal skills

Computer skills

Listening & communication

Decision making & analytical

Education

Bachelor’s degree in business or health care

Associates degree in health care

Job description

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

The Coordinator’s main responsibility is to determine data-driven solutions to guide quality improvement. The Coordinator utilizes a variety of health care databases to focus improvement. The Coordinator performs data analysis to support clinical quality and performance improvement. The Coordinator works closely with the members of various departments to analyze and present data in meaningful formats to highlight improvements and opportunity. The Coordinator will work to design and continuously improve an effective quality strategy and other special projects as identified.

Minimum Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Bachelor’s degree in a business or Health Care related field AND two (2) years of professional experience in a healthcare or business setting OR
• Associates degree in Health Care related field AND three (3) years of professional experience in a healthcare setting.

Preferred Qualifications

EDUCATION, CERTIFICATION, AND/OR LICENSURE:

• Master’s degree in a business or healthcare related field.

Experience

• Professional experience at an Academic Medical Center or hospital with greater than 150 beds.
• Experience working on process and performance improvement activities.

CORE DUTIES AND RESPONSIBILITIES:

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Analyze data and present solutions in coordination with physicians and staff to inform continuous improvement.
• Submit data, monitor performance, and utilize predictive analysis for benchmarking programs such as but not limited to Vizient Quality and Accountability Rankings, U.S. News and World Report Best Children’s Hospitals, etc.
• Establish effective working relationships with members of the hospital, especially Provider and Nursing staff, Health Information Management, and Enterprise Analytics.
• Serve on WVUH Hospital or Children’s Hospital committees and supply them with data needs and improvement science expertise.
• Act as local Project Manager of Solutions for Patient Safety implementing strategy, measuring effectiveness, and facilitating improvement teams.
• Participate in required program calls and national conferences.
• Serve as educational resource on quality improvement for internal and external audiences by developing educational materials and delivering presentations.
• Demonstrate appropriate utilization of resources necessary to obtain valid, reliable data.
• Monitor national quality indicators for coding integrity and improvement opportunity.
• Utilize software applications for data analysis.
• Coordinate data from various sources such as, but not limited to, infection control and patient safety to present in a meaningful format
• Work with leadership teams to inform performance improvement priorities and goal setting.
• Assist WVU Hospitals’ Center for Quality Outcomes and other departments with data pertaining to maternal, pediatric, or other patient populations.
• Oversee WVU Medicine Children’s Mountain ZERO program through data gathering/reporting, analysis, and bundle implementation, if working within the Children’s Hospital.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this position, the employee is required to walk and stand for long periods of time.
• Must be able to lift 30 pounds and must be able to push 50 pounds.
• Dexterity required to finger, handle, and reach.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Skills And Abilities

• Must be able to build relationships, gain alignment for clinical support, and articulate questions to receive appropriate level of support from supervisors, faculty and staff, and peers.
• Must possess strong interpersonal skills.
• Must possess strong computer skills.
• Must possess the ability to listen as well as communicate information in a clear, courteous, concise, and logical manner.
• Must possess good decision making, problem solving and analytical skills.

Additional Job Description

Position will support Oncology and Trauma services

Scheduled Weekly Hours 40

Exempt/Non-Exempt

Shift: United States of America (Exempt)

WVUH West Virginia University Hospitals

3040 University Ave Morgantown West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.