Coordinator Mental Health-Crisis Full-time Days

Northwestern Medicine; Woodstock (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

Northwestern Medicine seeks a Mental Health Coordinator to lead clinical care for patients in mental health treatment. You will collaborate with medical directors and a multidisciplinary team to ensure compliance with JCAHO and CMS standards.

The role involves supervising case therapists, coordinating daily program plans, and providing direct patient care when needed. Strong leadership and EMR proficiency are essential.

Qualifications

• Master's degree in Social Work or Clinical/Counseling Psychology (CSWE-accredited).
• Five years of post-graduate experience in assessment, consultation, and treatment of behavioral health in hospital or clinic.
• Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC).

Responsibilities

• Coordinate care across the multidisciplinary team to meet mental health care standards.
• Collaborate with attending psychiatrists and team to assess and implement care plans.
• Provide clinical supervision to therapists and counselors monthly.
• Assist in daily program planning and case assignments.
• Monitor patient safety and program acuity; document changes in EMR.
• Oversee staffing and programming for mental health programs.
• Support recruiting and staff engagement; participate in annual appraisals.

Education

Master's degree in Social Work or Clinical/Counseling Psychology

Tools

EMR systems

Job description

Description

The Coordinator Mental Health reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

• The Mental Health Coordinator provides and coordinates all clinical aspects of care for all patients receiving mental health treatment. The coordinator works in collaboration with the unit medical directors and the multidisciplinary team to ensure JCAHO standards and CMS directives for mental health care are met. The coordinator in collaboration with attending psychiatrists, and multidisciplinary team assesses plans and implements care for the mental health treatment programs. By applying evidenced-based decision making, the coordinator serves as a leader, supervisor, and clinical mentor for all members of the BHS care team, with the goal of providing a safe environment and optimal care for all patients. The coordinator will be expected to oversee daily program planning and case assignment, provide clinical supervision for the case therapists and counselors to insure all standards and policies are followed. The coordinator will also provide direct patient care services as needed to assist in meeting patient care needs. Performs additional managerial duties in the absence of assigned Manager.

Responsibilities

• Communicates with family and members of the multidisciplinary team to coordinate care, meeting the specific healthcare needs of the patient.
• Utilizes appropriate resources for referrals/consultations. Notifies family and care team of scheduled appointments and updates EMR as needed.
• Assists the Manager in administrative functions, such as organizing and maintaining case therapists schedule and coverage. Assumes duties and responsibilities related to clinical supervision in the absence of Manager.
• Identifies criteria for mental health programs and demonstrates knowledge of clinical requirements. Individualizes existing plans of care and develops goals relative to patient needs.
• Evaluates and documents changes to plans in EMR. Anticipates impending emergent situations and intervenes effectively, utilizing a wide variety of resources; maintains immediate availability to assist in routine and emergency circumstances as needed.
• Monitors patient care in all mental health programs to ensure patient safety.
• Monitors acuity of all programs to ensure patient and staff safety are maintained.
• Monitors EMR to ensure necessary documentation standards are adhered to by case therapists. Ensures that all new patients are assigned to a case therapist on a daily basis.
• Ensures that programming is planned out for each mental health program and that the programming schedule for each is properly staffed.
• Assists manager with recruiting, employee engagement initiatives, clinical supervision of staff, and annual appraisals.

Qualifications

Required

• Master's degree in Social Work or Clinical/Counseling Psychology accredited by the Council on Social Work Education (CSWE)
• Five years of post-graduate school experience in assessment, consultation, and treatment of patients with behavioral health diagnoses in hospital or clinic
• Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC)

Preferred

• N/A

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events.

Please refer to the Benefits Eligibility by Employment Classification to determine benefits eligibility for job postings.

If sign-on bonus is included in a job posting eligibility is as followed: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign-on bonus. Exception: New graduate internal employees seeking their first licensed clinical position as a Registered Nurse at NM may be eligible.