Coordinator, Membership Programs

American College of Physicians, Inc.; Philadelphia (Philadelphia County); Hybrid; USD 45,000 - 60,000; Full time

Job summary

The American College of Physicians (ACP) is seeking a Coordinator, Membership Programs to support membership engagement initiatives. This hybrid role requires working 2 days a week in the Philadelphia office. The ideal candidate will possess a Bachelor's degree and have 1-2 years of project coordination experience.

Responsibilities include tracking member participation, managing communications, and providing administrative support. ACP offers competitive salary and benefits. Interested candidates should submit a cover letter and resume.

Qualifications

• 1-2 years of project coordination or administrative support experience.
• Ability to interact effectively with staff, governance, members, and stakeholders.
• Experience running reports from a database is a plus.

Responsibilities

• Track activity and progress of member participation in engagement programs.
• Enter data and run usage reports from the database.
• Coordinate communications to program participants.

Skills

Customer service

Organizational skills

Project management

Communication skills

Writing and proofreading

Proficiency in Excel

Proficiency in Word

Web conferencing platforms

Education

Bachelor’s degree

Tools

Personify

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Coordinator, Membership Programs

The Membership Development department of the American College of Physicians (ACP) is seeking candidates for the position of Coordinator, Membership Programs. ACP, a national organization of internal medicine physicians with headquarters in Philadelphia, is the largest medical specialty organization and the second-largest physician group in the United States with 163,000 members worldwide. This is a hybrid position with 2 days per week in the Philadelphia office required.

Responsibilities

• Tracking the activity and progress of member participation in engagement programs
• Entering data, running usage reports, and conducting annual cleanup of database
• Coordinating print and email communications to program participants, including updating, proofreading, and scheduling on the College email calendar
• Responding to member inquiries in a thorough and timely manner
• Working with internal and external stakeholders to schedule and coordinate membership program webinars
• Providing administrative and logistical support for the Membership Development department and Dues Coordination team.

Qualifications

The successful candidate will have a Bachelor’s degree and 1-2 years of project coordination or administrative support experience, including:

• Strong customer service, organizational, and project management skills
• Good communication skills, including writing and proofreading, with the ability to interact effectively with staff, governance, members, and other stakeholders
• Proficiency in Excel, Word, and web conferencing platforms
• Experience running reports from a database (Personify) is a plus

ACP offers a competitive salary, superior benefits and a supportive work environment. Interested candidates should submit a cover letter and resume to be considered.

ACP is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, gender identity, national origin, sexual orientation, protected veteran status, disability, or any other legally protected class.