Coordinator, Intake and Retention

Houston Community College; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Houston Community College (HCC) seeks an Admissions Coordinator within the Health Science Center of Excellence to support college administrators, program directors, faculty, staff, students and external groups.

Responsibilities include coordinating admissions and Eagle Alert activities, producing reports, and maintaining records while collaborating across divisions. A Bachelor's degree and healthcare admissions experience are preferred, with a valid Texas driver license.

Qualifications

• Bachelor’s degree required.
• 3 years of higher education work experience required.
• Experience with health sciences admissions and student services preferred.
• Valid Texas Driver License required.
• Proficiency with MS Office Programs.
• Health Science Program Processes and Requirements knowledge is preferred.

Responsibilities

• Coordinate admission processing and ranking for all Coleman Health Science programs.
• Interact with students, staff, faculty and community to answer admission questions.
• Develop and maintain statistical data related to admissions and Eagle Alert.
• Communicate with applicants through letters, campus meetings, and feedback.
• Liaise with Instructional Division, IT, OIR, and Communications to publish accurate data.
• Execute quality control measures for Health Science admissions and Eagle Alert processing.
• Assist in sharing program information and admission requirements with prospective students.
• Support Eagle Alert newsletters and trainings across colleges.
• Prepare reports and maintain admission records and Eagle Alert activity results.
• Support development of Eagle Alert Recognition Program and tracking instruments.

Skills

MS Office Programs

Education

Bachelor’s degree

3 years of higher education work experience

Tools

Health Science Program Processes and Requirements

Valid Texas Driver License

Job description

JOB SUMMARY

Under the direction of the President and Dean of Student Services of the Health Science Center of Excellence, provides support to college administrators, program directors, faculty, college staff, students and external group.

Coordinates admission processing for all HCC Coleman College health science programs and special projects, including but not limited to Eagle (Early) Alert.

ESSENTIAL FUNCTIONS

• Coordinate the admission, ranking process as it applies to all students within each HCC Coleman Health Science program.
• Interact with students, staff, faculty and community members to provide information, solve problems, and respond to requests related to selective admissions at HCC Coleman and Eagle Early Alert.
• Support management in the development of comparative statistical data related to HCC Coleman Admissions and District wide Eagle Alert program.
• Coordinate ongoing communication with applicants through written correspondences, campus appointments, and timely and consistent feedback to applicants.
• Serve as the liaison with Instructional Division, IT, OIR, and Communication departments to ensure publication of accurate and relevant data related to HCC Coleman and Eagle Alert.
• Execute quality control measures related to Health Science admissions and Eagle Alert processing.
• Work closely with program directors, prospective students, and district-wide advisors to communicate college program information, admission requirements, and other essential admission information to interested parties.
• Assist with maintenance of HCC Health Science COE webpages, design, distribute Eagle Alert newsletter, and coordinate Eagle Alert trainings across all colleges.
• Prepare reports, maintain admission records, and Eagle Alert activities and report results of these activities.
• Assist in the development of Eagle Alert Recognition Program and instrument(s) to track Eagle Alert activities across HCC.
• Develop and actively contribute to a respectful workplace environment, build constructive and cooperative working relationships with others, exhibit tact and diplomacy, and show sensitivity to the thoughts and opinions of others.
• Perform other duties, tasks and assignments as required.

QUALIFICATIONS

Education & Experience

• Bachelor’s degree required
• 3 years of higher education work experience required
• Experience with health sciences admissions and student services preferred

Licensing & Certification

• Valid Texas Driver License

Special Skills

• MS Office Programs
• Health Science Program Processes and Requirements

Competencies

• Delivering High Quality Work
• Accepting Responsibility
• Serving Customers
• Supporting Organizational Goals
• Driving Continuous Improvement
• Acting with Integrity
• Thinking Critically
• Managing Change
• Communicating Effectively

Working Conditions

General Office. Must be able to perform all job requirements with or without reasonable accommodations; remain in a stationary position during shift; move items weighing up to 25 pounds; position self to operate job equipment; apply established protocols in a timely manner. Must access, input and retrieve information from technology devices; communicate with others to accomplish job requirements. May be required to work after hours to include weekends and holidays.

SECURITY SENSITIVE

This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code § 51.215

The Organization

Houston Community College (HCC) is an open-admission, public institution of higher education offering a high-quality, affordable education for academic advancement, workforce training, career development and lifelong learning to prepare individuals in our diverse communities for life and work in a global and technological society. We’re proud to say that 98 percent of our graduates step into a job in their field of study immediately upon graduation. One of the largest community colleges in the nation, HCC has served the Greater Houston area for over four decades. Accredited by the Southern Association of Colleges and Schools, and the Schools Commission on Colleges, we offer 300+ associate degree and certificate programs to 75,000+ students across 13 Centers of Excellence and online each semester. We are proud to be No.1 among all community colleges in the nation in providing associate degrees to minorities and No.1 in educating international students, with 10.4 percent of our student population from outside the USA. Our vision is to become the Employer of Choice in support of our mission for Student Success by attracting, retaining and motivating the best employees.

The Team

Play a central role at HCC as you keep our everyday operations running like clockwork. You’ll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you’ll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people.

Location

Houston is a city with limitless possibilities:

• Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City’s 55.
• 145 languages are spoken here.
• Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed.
• Houston is a major-league sports town, and don’t forget the annual Houston Livestock Show & Rodeo.
• The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round.
• World-renowned medical care. The Houston metro area has long been known for its first-rate health care system, with many Houston area hospitals consistently ranking among the nation’s top institutions.
• With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston’s cultural scene.
• Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines.

EEO Statement

Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran’s status. The following person has been designated to handle inquiries regarding the non-discrimination policies:

• Sandra B. Jacobson, J.D., M.Ed., SHRM-SCP, Interim Director of EEO and Compliance & Title IX Coordinator
  Office of Equal Opportunity and Title IX
  PO Box 667517
  Houston TX, 77266
  713 718.8271 or [e-mail]

HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages diversity, innovation and creativity, and inclusion.

Individuals with disabilities, who require special accommodations to interview, should contact [phone].