Coordinator, Insurance Verification

Akumin®; Laredo (TX); Remote; USD 40,000 - 50,000; Full time

Job summary

A healthcare company is seeking an Insurance Verification Coordinator to work remotely during Eastern Time core business hours. The role involves verifying patient insurance eligibility, auditing schedules, and obtaining authorizations. Ideal candidates should have a High School Diploma and 2-3 years of related experience, possessing strong knowledge of medical terminology and health insurance practices. Opportunities for diverse candidates are emphasized.

Qualifications

• Minimum 2-3 years’ experience in medical or related field.
• Knowledge of medical terminology and procedures.
• Experience with medical scheduling/billing systems is preferred.

Responsibilities

• Verify patient insurance benefit and eligibility.
• Audit schedules to ensure all patients have been verified.
• Obtain referrals or authorizations from insurance companies.

Skills

Insurance verification

Customer service

Medical terminology knowledge

Health insurance practices

Computer literacy

Education

High School Diploma

Certificate from College or Technical School

Job description

Location: Remote (Eastern Time core business hours)

The Insurance Verification Coordinator is responsible for verifying patient insurance benefit and eligibility. Requests and loads pre-certification approval for consults and follow up visits. Records and indexes all benefit and certification information into the EMR according to documented work processes. Coordinates coverage restrictions and works in coordination with other departments to prevent or resolve payment issues. Ensures every customer receives the highest level of customer service.

Specific duties include, but are not limited to:

• Responsible for auditing schedules to ensure all patients have been verified and active. Ensures any coverage restrictions are documented and addressed to avoid payment problems. Prioritizes workload to ensure deadlines are met.
• Responsible for obtaining referrals or authorizations from primary care office or insurance companies.
• Acts as source of reference for team members and works with other internal teams to assist in resolving insurance issues.
• Indexing incoming records/referrals.
• Completes any additional job duties as assigned.
• All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.

Position Requirements:

• High School Diploma or equivalent experience required; Certificate from College or Technical School preferred.
• 2 – 3 years’ minimum experience in medical or related field required.
• Knowledge of medical terminology and procedures.
• Knowledge of health insurance industry practices and/or medical billing procedures.
• Computer literacy required, experience with medical scheduling/billing systems is preferred.

Physical Requirements: Standard office environment.

More than 50% of the time: Sit, stand, and walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients.

• Sit, stand, and walk.
• Repetitive movement of hands, arms and legs.
• See, speak and hear to be able to communicate with patients.

Less than 50% of the time:

• Stoop, kneel or crawl.
• Climb and balance.
• Carry and lift 10-20 pounds

Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.