Coordinator I, Business Operations - Grand Desert, Las Vegas

Travel Leisure Resort Development Inc; Las Vegas (NV); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision

FSAs (Flexible Spending Accounts)

Life and AD&D coverage

Disability insurance

PTO & holidays

401k with employer match

ID theft protection

Voluntary benefits

Wellness program

Employee Assistance Program

Job summary

Travel + Leisure Co. is seeking a Business Operations Coordinator to support Sales and Marketing processes for Wyndham Destinations. You will deliver quality support and ensure smooth operations across teams.

The role requires data validation, process improvement, and strong customer service, with weekend/holiday availability; you will contribute to reporting and implement new procedures while protecting company assets.

Qualifications

• Validating data and reporting or answering questions from onsite business partners
• Supporting the integration of new processes and procedures
• Proficient in Microsoft Suite
• Have availability to support the business throughout weekends and holidays
• Experience delivering outstanding customer service

Responsibilities

• Deliver quality support for Sales and Marketing processes.
• Provide exceptional customer service to guests, partners, and team members.
• Identify ways to improve customer service or processes.
• Collect and validate data when interacting with guests to ensure best experience.
• Manage and protect company assets through interactions.
• Understand and implement operational procedures that govern the business.
• Support new initiatives and assist teams impacted by changes.
• Maintain daily, weekly, monthly, or quarterly reporting needs.
• Leverage resources to provide quick support to questions as they arise.

Skills

Customer service

Data validation

Process improvement

Communication

Weekend availability

Tools

Microsoft Office

Job description

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Job Description

As a Business Operations Coordinator for Wyndham Destinations this person will be responsible for delivering quality support for our Sales and Marketing processes.

How You'll Shine

• Provide exceptional customer service to our guests, business partners, and team
• Identify ways in which to improve our customer service or processes
• Collect and/or validate data when interacting with our guests to ensure they receive the best experience with us
• Manage and protect company assets through all interactions
• Understand and implement operational procedures that govern our business
• Support new initiatives and help teams that are impacted by these changes
• Maintain daily, weekly, monthly, or quarterly reporting needs
• Successfully leverage your resources (your team, leadership, procedural guides, etc.) to provide quick support to questions as they arise

What You'll Bring

• Validating data and reporting or answering questions from onsite business partners
• Supporting the integration of new processes and procedures
• Proficient in Microsoft Suite
• Have availability to support the business throughout weekends and holidays
• Experience delivering outstanding customer service, with excitement!

How You'll Be Rewarded

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include: Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

• Medical Dental Vision
• Flexible spending accounts
• Life and accident coverage
• Disability Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
• Wish day paid time to volunteer at an approved organization of your choice
• 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
• Legal and identify theft plan
• Voluntary income protection benefits
• Wellness program (subject to provider availability)
• Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class.

If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [e-mail], including the title and location of the position for which you are applying.