Coordinator, HR

Ross Stores, Inc.; Dublin (CA); Hybrid; USD 67,680,000 - 97,651,000; Full time

Job summary

Ross Stores, Inc. is seeking an HR Coordinator to support onboarding, recruiting and HR systems, ensuring proper I-9 completion and new hire processing using PeopleSoft, HireRight and ServiceNow.

You will handle communications and follow-ups with stores and managers to resolve issues. The role involves HRIS tasks, creating notifications, and maintaining documentation with Office tools, while supporting the Senior HRIS analysts on I-9 reverification and new hire feeds.

Qualifications

• Bachelor's Degree required
• 1-2 Year(s) experience of related work experience
• Ability to set priorities with strong organizational & follow-up skills; Well-organized & detail-oriented
• Preferred: basic knowledge of Form I9 requirements
• Preferred: basic knowledge of PeopleSoft and Onboarding systems
• Preferred: basic knowledge of Microsoft Office: Excel, Word & Outlook
• Strong verbal & written communication skills
• High degree of integrity
• Must be able to maintain a high level of confidentiality and have excellent interpersonal skills
• Ability to work with minimum supervision

Responsibilities

• Support all Business Units (Stores, Corporate, Distribution Centers and Buying Offices) new hire processing system functionality and E-Verify compliance, including monitoring store compliance with I-9 completion and E-Verify processing through use of PeopleSoft and Onboarding systems, contacting stores to address E-Verify non-compliance.
• ServiceNow Cases - Respond and/or process all SNOW cases promptly by reviewing & resolving all issues in HireRight, Talent Source and PeopleSoft systems. Assist with password resets and with auto-termination holds/rehire processes.
• Perform HRIS administrative tasks, creating notifications and reference documents, using Microsoft Office and OneNote.
• Weekly, update Talent Source with HireRight Audit changes with the correct information.
• Support the Senior HRIS analysts with the following:

Skills

Communication

Organizational skills

Integrity

Interpersonal skills

Confidentiality

Autonomy

Education

Bachelor's Degree

Tools

PeopleSoft

Onboarding systems

Microsoft Office

Job description

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose

The HR Coordinator is responsible for supporting the Onboarding functional area in their maintenance of Recruiting, Onboarding, and Human Resource systems (PeopleSoft, Talent Source, HireRight & ServiceNow). Assists with various tasks such as ensuring proper completion of I-9s for Corporate/Stores/DCs and new hire processing system functionality. Other responsibilities include general administrative tasks using Microsoft Office tools, such as creating communications and following up with Ross associates & their managers to ensure unresolved issues are addressed.

The base pay range for this role is $23.61 - $34.06. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.

Essential Functions

• Support all Business Units (Stores, Corporate, Distribution Centers and Buying Offices) new hire processing system functionality and E-Verify compliance, including monitoring store compliance with I-9 completion and E-Verify processing through use of PeopleSoft and Onboarding systems, contacting stores to address E-Verify non-compliance.
• ServiceNow Cases - Respond and/or process all SNOW cases promptly by reviewing & resolving all issues in HireRight, Talent Source and PeopleSoft systems. Assist with password resets and with auto-termination holds/rehire processes.
• Perform HRIS administrative tasks, creating notifications and reference documents, using Microsoft Office and OneNote.
• Weekly, update Talent Source with HireRight Audit changes with the correct information.
• Support the Senior HRIS analysts with the following:

• I-9 Reverification process.
• Corporate new hire I-9 completion process.
• Monitor & process the New Hire feed errors, Welcome Letters, and I-9 Task daily.

Special Projects

• Other projects as assigned.

Competencies

People

• Collaboration.

Self

• Leading by Example
• Communicates Effectively
• Ensures Accountability and Execution
• Manages Conflict.

Business

• Plans, Aligns and Prioritizes.
• Functional/Technical
• Time Management
• Accuracy/Detail Orientation.

Qualifications And Special Skills Required

• Bachelor's Degree required
• 1-2 Year(s) experience of related work experience
• Ability to set priorities with strong organizational & follow-up skills; Well-organized & detail-oriented
• Preferred: basic knowledge of Form I9 requirements
• Preferred: basic knowledge of PeopleSoft and Onboarding systems
• Preferred: basic knowledge of Microsoft Office: Excel, Word & Outlook
• Strong verbal & written communication skills
• High degree of integrity
• Must be able to maintain a high level of confidentiality and have excellent interpersonal skills
• Ability to work with minimum supervision.

Physical Requirements/Ada

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements: Ability to see information in print and/or electronically.

This position may be performed remotely anywhere within the United States

- Hybrid

Supervisory Responsibilities

None

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.