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Mayo Clinic in Rochester, MN is seeking a Coordinator to lead and coordinate technology and logistics processes. This role partners with IT and external vendors to enable system enhancements and ensure smooth operation in a fast-paced setting.
The position requires a background in technology, supervisory experience, and knowledge of fleet or logistics operations. It offers a stable, full-time schedule with competitive compensation and benefits.
Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.
The Coordinator has an integral forward-facing role with advancing technology and systems enhancements. The Coordinator is essential for partnering with IT and external vendors to provide support with enabling changes and system enhancements. The Coordinator will be responsible for overseeing operational excellence in advancing technology, ability to troubleshoot systems, databases, and technology. Partners with systems vendors to troubleshoot systems issues. Excellent time management skills, prioritizing, and the ability to work in a fast-paced, high volume, work environment are required. Professionalism, emotional intelligence, the ability to initiate judgment in handling difficult and/or critical situations, and the ability to lead in a high-stress environment required. A strong background in technology, organizational, and communication skills, and critical thinking are essential to the success of this position. Other responsibilities include reporting and analyzing data and metrics, scheduling, training, and following up on escalated situations, problem-solving, and decision-making that includes independent decision-making. Reviews and pays vendor statements and disburses to other departments as appropriate. Utilizes continuous improvement methods to enhance the quality of processes, services, and the utilization of staffing resources. Provides supervision and direction to staff. Monitors and approves timecards. Prepares and presents annual performance appraisals for staff that include detailed feedback and growth objectives. Creates and maintains policies and procedures. Must be able to work independently, prioritize, and follow through on tasks simultaneously. Demonstrates patient and customer focus. Possess mature judgment, problem-solving, and decision-making skills, excellent organizational and interpersonal skills, written and verbal communication skills are required. Strong knowledge of computer applications including Microsoft Office, the ability to work with systems and technology, and to be the ability to articulate and bring forth system enhancements, and the ability to analyze data, interpret and present information is essential. Promotes a work environment that is customer focused. Collaborates with leaders and team members with continuous improvement and quality initiatives.
Minimum Education and/or Experience Required: A bachelor's degree with one year of technology background/experience and the proven ability to lead OR an associate's degree with 2 years of supervisory/lead and technology background/experience OR a high school diploma with 4 years of supervisor/lead and technology background/experience is required.
This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position.
Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.
Nonexempt
$24.55 - $35.65 / hour
Yes
Full Time
80
Monday - Friday; 8-hour shifts. Rotating between 7:00am and 5:00pm
Only in the case of a hospital-wide emergency.
No
Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the EOE is the Law. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.