Coordinator, Franchise Administration - Licensing

Wyndham Hotels & Resorts; Parsippany-Troy Hills (NJ); On-site; USD 27,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life/AD&D

Disability insurance

401(k) plan

Paid vacation

Paid holidays

Paid sick leave

Volunteer time off

Job summary

Wyndham Hotels & Resorts is seeking a Coordinator, Franchise Administration - Licensing to support franchise contracting in Parsippany, NJ. You will review applications, draft and amend contracts, manage data in Oracle and Salesforce, and coordinate with senior leadership across legal, finance and sales.

The role emphasizes accuracy, timely communication, and the ability to handle multiple tasks independently while adapting to changing priorities.

Qualifications

• Two year degree in business or legal related field (Paralegal certificate is advantageous).
• Proficient in Microsoft Office including Outlook, Word, Excel, Adobe and electronic signing tools.
• Salesforce, Oracle or other equivalent database management tools experience.
• Experience working with sensitive proprietary documentation and data.
• Working knowledge of contract drafting and review skills.

Responsibilities

• Gather information and all required legal documentation associated with a franchisee application for new construction or conversion hotels, organization of the application due diligence and contract approval process, drafting of contract related documents and amendments to complete the contracting process.
• Responsible for follow-up on all licensing/franchising activities related to conversions and new construction hotels for all Wyndham hotel brands in an assigned region.
• This includes significant written correspondence with senior leadership, franchise development, legal, and finance departments to ensure all contract terms are approved, written and systematically documented with accuracy and efficiency.
• Responsible for the data integrity of all auditable information related to franchise contracts within Oracle and Salesforce (data management systems).
• Accountable for maintaining and updating franchisee information and franchise contract terms.
• Independently manage the franchise contract administration process in Oracle & Salesforce, while directly communicating with the sales organization to advise as to the status of assigned contracts within the contract administration process lifecycle.
• Research contract information and accurately provide details on contract terms through written and verbal communication methods, including participation in data integrity and business initiative driven projects needed to assist in decision-making for the legal, finance, sales and operations team.

Skills

Attention to detail

Time management

Communication skills

Adaptability

Accountability

Education

Two year degree in business or legal related field

Tools

Microsoft Office

Salesforce

Oracle

Adobe

Electronic signing tools

Job description

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Coordinator, Franchise Administration - Licensing

Location: Parsippany, NJ, US, 07054

Property Name: Parsippany - 22 Sylvan Way

Wyndham Hotels & Resorts is now seeking a Coordinator, Franchise Administration - Licensing to join our team at the Parsippany - 22 Sylvan Way location in Parsippany, New Jersey.

Why Wyndham?

By joining Wyndham Hotels & Resorts, you will play an integral role in our mission to make hotel travel possible for all. You’ll be part of one of the largest hotel franchise companies in the world, where we strive to deliver the best value to our owners and guests. Most importantly, you’ll be entrusted to live our unique Count on Me culture, set by our core values of integrity, accountability, inclusive, caring and fun. At Wyndham, we provide all team members the opportunity to grow through best-in-class training and career development, leadership training, mentorship opportunities and educational support. Supporting our team members is a top priority, which is why we offer competitive compensation and benefits, vacation, team member appreciation days, workplace flexibility and much more. At Wyndham Hotels & Resorts, we value and embrace a culture of diversity, equity and inclusion that supports team members of all backgrounds and experiences. We can’t wait to welcome you!

The Role

Coordinator, Franchise Administration - Licensing is responsible for the facilitation of the franchise contracting process. Responsibilities include but are not limited to the review of franchise applications for conversion and new construction contracts, management of the applicant approval and contract negotiation process, preparation of Franchise and Ancillary Agreements, and Amendments, systematic contract data management in Salesforce and Oracle. Coordinator, Franchise Administration - Licensing will report to Sr. Director- Franchise Administration.

What you'll do

Gather information and all required legal documentation associated with a franchisee application for new construction or conversion hotels, organization of the application due diligence and contract approval process, drafting of contract related documents and amendments to complete the contracting process.

Responsible for follow-up on all licensing/franchising activities related to conversions and new construction hotels for all Wyndham hotel brands in an assigned region. This includes significant written correspondence with senior leadership, franchise development, legal, and finance departments to ensure all contract terms are approved, written and systematically documented with accuracy and efficiency.

Responsible for the data integrity of all auditable information related to franchise contracts within Oracle and Salesforce (data management systems). Accountable for maintaining and updating franchisee information and franchise contract terms.

Independently manage the franchise contract administration process in Oracle & Salesforce, while directly communicating with the sales organization to advise as to the status of assigned contracts within the contract administration process lifecycle.

Research contract information and accurately provide details on contract terms through written and verbal communication methods, including participation in data integrity and business initiative driven projects needed to assist in decision-making for the legal, finance, sales and operations team.

You'll be successful if you have

• Ability to work independently and prioritize multiple tasks and work efficiently/effectively under pressure.
• Effectively adapt to ever changing priorities and complete tasks based on the urgency of specific franchisee and sales development needs.
• Must show accountability for work and tasks that are performed.
• Excellent written and verbal communication skills including a high level of attention to detail.
• Highly organized with the ability to manage time wisely to ensure all daily tasks are completed accurately and on time with minimal supervision.

Required Qualifications/Experience

• Two year degree in business or legal related field (Paralegal certificate is advantageous).
• Proficient in Microsoft Office including Outlook, Word, Excel, Adobe and electronic signing tools.
• Salesforce, Oracle or other equivalent database management tools experience.
• Experience working with sensitive proprietary documentation and data.
• Working knowledge of contract drafting and review skills.

Company Overview

Wyndham Hotels & Resorts is one of the largest hotel franchise companies in the world by number of properties with approximately 8,400 hotels across over 95 countries on six continents. Through our network of approximately 869,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 25 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.

For U.S. based positions only, the expected pay range for this position is $27.00 - $33.00annually.

Wyndham Hotels & Resorts carefully considers a wide range of factors when determining compensation such as work location, background, experience, and performance. Compensation decisions are dependent on the facts and circumstances of each case.

In addition to the base pay, this role is eligible to receive an incentive payment pursuant to the Annual Incentive Plan with a 5% annual target, subject to the terms of the Plan.

Wyndham Hotels & Resorts is committed to attracting, motivating, and retaining talented team members who align with our company’s core values. We are proud to reward our full-time team members with comprehensive benefit programs and resources which include:

• Health insurance with HSA and FSA options
• Vision insurance
• Life/AD&D insurance
• Short- and Long-Term Disability coverage
• 401(k) with generous company match
• Vacation time- Accrue 1.615hours of paid vacation per week
• Paid holidays- 11 Core Scheduled Paid Holidays with potential additional paid days off as business operations and the calendar permit (e.g. in 2026, there is an additional 7 days of paid company closure).
• Paid sick leave accrued as state and local laws require
• Additional paid time off in the form of one volunteer day, bereavement time, as well as jury duty time.

Participation in any of the benefit plans and programs made available to team members is subject to satisfaction of eligibility requirements. More information can be found on Our Benefits Page. Wyndham Hotels & Resorts reserves the right to amend or terminate any benefit plan or program at any time in accordance with applicable law.

We are accepting applications for this position through 01/02/2027.

What we expect from you

Being responsive, respectful and delivering great experiences to our guests, partners and communities.

Foster an inclusive environment where individuals feel empowered to bring their authentic selves to work and share their diverse perspectives.

Bring your best every day and strive to exceed expectations in all you do.

What you can expect from us

Growth opportunities through best-in-class training and career development, leadership training, mentorship opportunities and educational support.

Competitive salary and benefits.

Team member benefit programs that focus on nutrition, exercise, lifestyle management, physical and emotional wellness, financial health, and the quality of the environment in which all team members work and live.

A Culture of Diversity & Inclusion - Our inclusive culture infuses different perspectives that reflect our diverse customers and communities around the world.

About Wyndham

Wyndham Hotels & Resorts is the champion of the everyday traveler. Every day, we work to make hotel travel possible for all. With more hotels than anyone else, we offer the largest and widest collection of hotel experiences in the world. So wherever and however people travel, Wyndham will be there to welcome them.

Nearest Major Market: New York City
Nearest Secondary Market: Newark