Coordinator for Advising Training and Development

University of Kansas; Lawrence (KS); Hybrid; USD 42,000 - 64,000; Full time

Job summary

The University of Kansas Lawrence Campus seeks a Coordinator for Jayhawk Academic Advising Training and Development to help implement standardized advising practices and ensure quality milestones are met. This role reports to the Associate Director for Training and Development.

You will develop onboarding and ongoing training, supervise new advisors, coordinate with content experts, and track metrics to support a high‑quality advising program across campus.

Qualifications

• Bachelor’s degree and three years of experience in higher education.
• Experience with enterprise level technology systems for academic advising.
• Excellent communication and organizational skills.

Responsibilities

• Develop and deliver onboarding and ongoing academic advising training.
• Supervise new advisors during training.
• Coordinate with content experts to schedule training sessions.
• Maintain training modules and track metrics for advisory programs.
• Assist in travel arrangements to support professional development.

Job description

Coordinator for Advising Training and Development

Position Overview

The Coordinator for Jayhawk Academic Advising Training and Development assists the JAA Associate Director for Training and Development in implementing and executing effective training programming that results in consistent and standardized advising approaches and ensures the overall quality expectations, deliverables and milestones of the team are met. The Coordinator reports directly to the Associate Director for Advising Training and Development.

Job Description

70% - Training Development and Delivery

• Assist in the organization, coordination, maintenance, and execution of a robust and comprehensive academic advisor onboarding and ongoing training program.
• Supervise the new advisors until they transition to their team supervisors toward the end of training.
• Liaise with content experts to ensure training is delivered multiple times per year as needed by Jayhawk Academic Advising.
• Maintain and deliver academic advising training modules utilizing best practices within NACADA, NASPA, or other professional organizations.
• Consult with the associate director to assess gaps in advisor knowledge or advising content understanding and provide training and/or desk-side coaching as needed to address gaps.
• Deliver ongoing professional development for advisors and related personnel.
• Support professional development by assisting participating staff with travel arrangements.
• Maintain a system to manage new advisor access to required tools and systems.
• Assist in processes and trainings to support any standardized advisor expectations.
• Assist the associate director to capture, analyze, interpret, and respond to daily, monthly, and semester metrics on advising training activities and needs.
• Coordinate advisor recognition and award processes for campus, regional and national consideration.
• Conduct informal advisor recognition and collaborate with the management team to showcase excellent advising work.

10% - Advising Caseload Coverage/Orientation Support

• In the event of advising vacancies, provide gap coverage of assigned advising caseloads to minimize disruption to students and the JAA team. This position may have an advising caseload of 15% or less of a standard advising load at the discretion of the associate director.
• Complies with all student records and enrollment confidentiality and compliance requirements including but not limited to: FERPA, Financial Aid, university policies, etc.
• Provide administrative support for new student orientation by managing daily advising assignments from registrations through Slate and in coordination with Orientation and Transition Programs.

10% - Other Duties as Assigned

• Represent JAA on committees, workgroups, and in meetings as needed or assigned by the Director.
• Participate in relevant professional development.
• Other duties as assigned by the Associate Director or Director of JAA.

Required Qualifications

• Bachelor’s degree and three years of experience working directly with students in higher education.
• Prior experience utilizing enterprise level technology systems for academic advising or student support as shown in application materials.
• One year’s experience requiring the understanding of developmental and proactive advising practices or closely related fields.
• Excellent communication and organizational skills as evidenced by application materials.

Preferred Qualifications

• Master’s degree in higher education, counseling, or related field.
• Prior experience delivering training or educational programming.
• Prior experience as an academic advisor.
• Demonstrated experience working within a higher education setting.
• Demonstrated experience with the PeopleSoft Student Records (SR) Module or other student information systems.
• Demonstrated experience coordinating multi-week programming across multiple units and locations.

Additional Candidate Instructions

In addition to the online application, the following documents are required to be considered for this position:

• Cover letter describing how you meet the required and preferred qualifications.
• Resume.
• List of three (3) professional references.

Application review begins Monday, November 2nd. For consideration, please apply no later than Sunday, November 1st.

• Primary Campus: University of Kansas Lawrence Campus
• Assignment: Hybrid
• Reg/Temp: Regular
• Employee Class: U-Unclassified Professional Staff