Coordinator Facilities Maintenance

Marriott Vacations; Town of Florida (NY); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Free parking

Food & Beverage discount onsite

Shoes for Crews credit

Celebrations & events

Guest satisfaction awards

Job summary

Marriott Vacations Worldwide seeks a maintenance coordinator to work with hotel departments to respond to maintenance requests, coordinate with other teams for major system outages or repairs, and manage purchase orders and receipts.

You will ensure safety compliance, uphold quality standards, and provide professional guest service while maintaining confidential information and safeguarding company assets. Flexible schedule including evenings, weekends, and holidays is required.

Qualifications

• Experience delivering guest-focused service in hospitality or related fields.
• Knowledge of safety policies and certifications as applicable.
• Ability to communicate clearly and professionally in writing and speech.

Responsibilities

• Follow company safety and security policies; report hazards and injuries.
• Maintain professional appearance and protect company assets.
• Greet guests, anticipate needs, and assist guests with disabilities.
• Communicate professionally; prepare and review documents; answer phones with etiquette.
• Build positive working relationships; listen and respond to colleagues.
• Ensure adherence to quality standards and inspect tools or equipment.
• Move and handle objects up to 10 pounds; use computers/POS systems.
• Support flexible scheduling, including evenings, weekends, and holidays.

Skills

Customer service

Safety compliance

Communication

Team collaboration

Job description

Hourly Rate: $21.70

JOB SUMMARY

Coordinate with other departments using telecommunications devices in order to respond to requests and resolve maintenance issues and to put rooms needing maintenance out of order. Coordinate and schedule with other departments in the event of major system shut down or major repair or improvement. Maintain purchase orders log and file purchase orders upon payment, ensuring that orders match packing slips.

CORE WORK ACTIVITIES

• Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Visually inspect tools, equipment, or machines.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Read and visually verify information in a variety of formats (e.g., small print).
• Enter and locate work-related information using computers and/or point of sale systems.
• Attention to customer service with a professional and pleasant personality.
• Available to work a flexible schedule including evenings, weekends, and holidays.
• Perform other reasonable job duties as requested by Supervisors.

SITE SPECIFIC BENEFITS

• Free on-site parking
• D iscount at all on-site Food & Beverage outlets while on duty
• Work shoe credit through Shoes for Crews twice a year
• Quarterly celebrations - Food Trucks, Associate of the Month, Associate Appreciation Week, Birthday and Holiday Celebrations
• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.