Coordinator (Entry Level)

EAB; Washington (District of Columbia); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

PTO

401(k) plan

HSA

FSA

Commuter benefits

Employee assistance program

Wellness program

Parental leave

Job summary

EAB is seeking a detail-oriented coordinator to support the commercial leadership team in Washington, DC. This role partners with executives and cross-functional teams to ensure calendars, communications, and campaigns run smoothly while capturing key timelines and deliverables.

Ideal candidates hold a Bachelor's degree with strong organizational skills, experience with AI tools, and a proven ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Bachelor's degree required with strong academic record.
• At least two of: leadership, customer service, team collaboration, office experience, or AI usage.

Responsibilities

• Manage and coordinate complex scheduling and calendars for multiple executives.
• Act as liaison for partner engagement and internal communications.
• Provide project management support for internal initiatives and campaigns.
• Coordinate logistics for meetings, prep sessions, events, and conferences.
• Log and route 1EAB lead submissions for lead generation.
• Support campaign coordination by updating contact information and activity tracking.
• Leverage AI-powered tools for data pulls, meeting prep, and reporting.
• Complete expense reporting and related financial processes.
• Assist with ad hoc administrative duties and special projects.

Skills

Leadership experience

Customer service experience

Team environment experience

Office setting experience

Experience using AI

Communication skills

Education

Bachelor's Degree with excellent academic record

Tools

Salesforce

Job description

Overview

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities across enrollment, student success, institutional strategy, data analytics, and advancement. We tailor our portfolio to meet the unique needs of every leadership team, as well as the students and employees they serve.

We serve not only partner institutions but each other—fostering an environment where employees love their jobs and contribute to their communities. Learn about our recognition for this dedication on our awards page.

For more information, visit our Careers page.

The Role in Brief

The coordinator coordinates as a critical administrative partner and project manager for one of EAB\'s business divisions, supporting executive leaders and cross-functional teams. You ensure processes run smoothly, deadlines are met, and operational systems stay up to date by being proactive, organized, and solutions-oriented.

Coordinators gain experience in communications, project coordination, strategy execution, and operational management. They serve as a liaison, information resource, and key point of contact for leadership, partners, and internal stakeholders.

The current opportunity is to support the commercial leadership team. The position is based in Washington, D.C.

Primary Responsibilities

• Manage and coordinate complex scheduling and calendars for multiple executives
• Act as internal and external liaison for partner engagement and internal team communications
• Provide project management support for key internal initiatives and campaigns, tracking timelines, task completion, and coordination across multiple stakeholders
• Coordinate logistics for team and department meetings, leadership prep sessions, in-person events, and conferences
• Process and log 1EAB lead submissions, ensuring accurate tracking and routing for firmwide lead generation efforts
• Support campaign coordination by building call lists, updating contact information, and tracking outreach activity
• Leverage AI-powered tools to support data pulls, meeting prep, and operational reporting where applicable
• Complete expense reporting, GoCard reconciliation, and related financial processes
• Assist with ad hoc administrative duties and special projects as assigned

Basic Qualifications

• Bachelor\'s Degree with excellent academic record
• Must possess at least two of the following:
  • Leadership experience
  • Customer service experience
  • Experience working in a team environment
  • Experience in an office setting
  • Experience using AI

Ideal Qualifications

• Organizational and project management skills with the ability to manage multiple deadlines across workstreams
• Comfort navigating new technologies, systems, and AI-based tools to support day-to-day responsibilities
• Ability to meet and exceed internal and external customer expectations
• Strong written and verbal communication skills; professional and confident communicator
• Attention to detail with a commitment to process accuracy and quality control
• Ability to handle sensitive material with discretion
• Intermediate to advanced Excel experience
• Experience managing Salesforce or other CRM databases preferred
• Ability to independently troubleshoot technology or operational issues
• Ability to prioritize competing demands while maintaining high-quality execution
• Experience developing personal organization systems to meet business goals
• Commitment to continual learning and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB\'s mission, values, and aspiration

Note: If you\'ve reached this section and are unsure of whether to apply, please do. We welcome new perspectives and encourage you to submit an application if this role aligns with your interests.

Compensation

The anticipated starting salary for this role is $40,000 per year.

Benefits

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending accounts, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to a leading app for sleep, meditation, and relaxation
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don\'t discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.