Coordinator, EMS Fleet Services - Duke Life Flight - Durham, NC

Duke University; Durham (NC); On-site; USD 78,000 - 105,000; Full time

Job summary

Duke Life Flight in Durham, NC seeks a Coordinator, EMS Fleet Services to provide operational coordination and administrative oversight for its air and ground transport fleet. This on-site role ensures readiness, regulatory compliance, and efficient asset utilization across Duke Life Flight bases.

Key responsibilities include coordinating maintenance, inventory, procurement, and regulatory inspections; supporting clinical engineering and IT teams; and delivering strong safety and quality

Qualifications

• Five years of experience in EMS, hospital-based emergency operations or related setting.
• Supervisory experience in a high-demand environment.
• NC EMT certification preferred.

Responsibilities

• Fleet operations and regulatory readiness: maintain vehicle readiness, inspections, and uptime.
• Logistics, supplies, and uniform management: procurement, inventory, and base support.
• Medical equipment and pharmacy logistics: device procurement and maintenance coordination.
• Operational systems, communications, and technology: IT and system support for fleet operations.
• Safety, quality and administrative support: compliance documentation and project work.

Skills

EMS operations

Supervisory experience

Education

High School Diploma

North Carolina EMT certification

Job description

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Coordinator, EMS Fleet Services - Duke Life Flight - Durham, NC

Work Arrangement: On-Site

Requisition Number: 275353

Regular or Temporary: Regular

Location:

Durham, NC, US, 27710

Date: Oct 8, 2026

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Life Flight

Pursue your passion for caring with Duke Life Flight, which is Duke Health's critical care and emergency air and ground transport team, accredited by the Commission on Accreditation of Medical Transport Systems. The team includes paramedics, nurses, respiratory therapists, emergency medical technicians, and communications specialists who work quickly to provide compassionate care and transport services to critically ill patients of all ages. Duke Life Flight also maintains a Code Blue Response Team and helps support event medicine needs.

The Fleet Coordinator role will provide dedicated operational coordination and administrative oversight to support the readiness, compliance, and efficiency for the Duke Life Flight air and ground transport assets.

Position Overview:

Duke Health Acute Care is comprised of 4 hospitals: Duke Raleigh Hospital, Duke Regional Hospital, Duke Health Lake Norman, and Duke University Hospital. Life Flight manages patient movement across all 4 acute sites by means of ambulance and air medical transport. The Life Flight team provides transportation to provide access for all patients in need of Duke acute care. This position will provide administrative support over the fleet that ensures the Duke Life Flight team can transport patients safely and efficiently.

Duties and Responsibilities of this Level

• Fleet operations and regulatory readiness: Coordinate preventive maintenance, repairs, inspections, vehicle downtime, acquisition, commissioning, remounts, and disposal activities; monitor safety equipment and overall vehicle readiness; support regulatory inspections, driver-performance follow-up, oxygen inventory, Environment of Care requirements, and backup coverage for helipad fuel and Underground Storage Tank operations.
• Logistics, supplies, and uniform management: Coordinate procurement, distribution, inventory control, and accountability for operational and office supplies across all bases; partner with Materials Management on disposable medical supply needs; and manage uniform ordering, issuance, replacement, and tracking.
• Medical equipment and pharmacy logistics: Coordinate medical device procurement, deployment, preventive maintenance, inspection, replacement, decommissioning, and disposal in collaboration with Clinical Engineering; support pharmacy logistics, controlled-substance documentation, inventory accountability, distribution, and disposal processes in accordance with DEA, state, federal, and organizational requirements.
• Operational systems, communications, and technology: Serve as departmental super user and administrator for Operative IQ and 9th Brain, providing training, troubleshooting, reporting, data-integrity monitoring, and process-improvement support; coordinate mobile and portable radio programming, inventory, maintenance, and readiness; and partner with Information Technology teams and vendors to resolve operational technology issues.
• Safety, quality, and administrative support: Support safety and quality improvement initiatives, implementation planning, data collection, performance monitoring, regulatory readiness, and accreditation preparation; maintain key control, access management, inventories, reports, and compliance documentation; provide operational coverage during Fleet Manager absences and complete special projects as assigned.

Required travel:

Will travel to bases as needed: Henderson, NC and Smithfield, NC

Education:

• High School Diploma is required.
• North Carolina EMT certification is strongly preferred.

Experience:

• Work requires five years experience in emergency medical services (EMS), hospital-based emergency operations or related setting including supervisory experience.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Nearest Major Market: Durham
Nearest Secondary Market: Raleigh

Read more about Duke’s commitment to affirmative action and nondiscrimination at hr.duke.edu/eeo.