Coordinator EE & CPM

PPL Corporation; Johnston (RI); On-site; USD 52,000 - 68,000; Full time

Job summary

Rhode Island Energy is seeking a Coordinator - EE & CPM to provide administrative and project management support for energy efficiency programs in Rhode Island. You will process incentive applications, assist customers and vendors, and track project progress.

The role involves data entry, eligibility review, documentation coordination, and payments in collaboration with Program management. A bachelor’s degree and 3+ years of experience are required.

Qualifications

• Bachelor’s degree is required.
• Minimum of three years of relevant work experience.

Responsibilities

• Enter incentive applications directly into the tracking software or validate incentive applications.
• Review measures and proposed devices for eligibility.
• Follow up with customers, vendors, and internal account management staff to collect required documentation and latest project installation updates.
• Coordinate site verification inspections with inspection partners.
• Prepare customer facing documentation for acceptance.
• Track installation of incentivized measures and update the tracking software with timely information related to projects, e.g. Project Notes, Probability of Completion, Estimated Completion Date.
• Perform quality assurance checks of projects and resolve any concerns.
• Coordinate with Program Manager to issue projects’ payments.
• Provide customers with superior customer experience.
• Provide contract and invoice payment support for Customer Program staff and contractors.
• Perform quality control checks on vendor invoice submission to ensure compliance with program and contract guidelines and accounts payable principles.
• Follow up with vendors to collect additional documentation to support payments, when necessary.

Education

Bachelor's degree

Job description

Rhode Island Energy provides essential energy services to over 770,000 customers across Rhode Island through the delivery of electricity or natural gas. Our team is dedicated to helping Rhode Island customers and communities thrive while supporting the transition to a cleaner energy future. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions. PPL is a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by helping to build and maintain strong, diverse communities today.

Overview

The Coordinator - EE & CPM position provides administrative and project management services for Rhode Island Energy’s energy efficiency programs. This role supports customers, vendors, and internal account management staff with the processing of incentive applications which include data entry, project management, and project tracking.

Responsibilities

• Enter incentive applications directly into the tracking software or validate incentive applications. entered by customers or vendors.
• Review measures and proposed devices for eligibility.
• Follow up with customers, vendors, and internal account management staff to collect required. documentation and latest project installation updates.
• Coordinate site verification inspections with inspection partners.
• Prepare customer facing documentation for acceptance.
• Track installation of incentivized measures and update the tracking software with timely information related to projects, ie Project Notes, Probability of Completion, Estimated Completion Date.
• Perform quality assurance checks of projects and resolve any concerns.
• Coordinate with Program Manager to issue projects’ payments.
• Provide customers with superior customer experience.
• Provide contract and invoice payment support for Customer Program staff and contractors
• Perform quality control checks on vendor invoice submission to ensure compliance with program and contract guidelines and accounts payable principles.
• Follow up with vendors to collect additional documentation to support payments, when necessary.
• Troubleshoot payment issues.
• Assist with purchase order requisitions in coordination with Customer Program staff and Procurement.
• Evaluate and monitor PO balances to inform next steps with PMs and Procurement
• Maintain a central repository of all Customer Program contracts.

Qualifications

Education and Experience

• A bachelor’s degree is required
• A minimum of three years’ relevant work experience is required.