Coordinator, Dispatch

McLane Company, Inc; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

Vacation & sick leave from day one

401(k) Profit Sharing

Pet insurance

Parental leave

Employee Assistance Program

Discount programs

Tuition reimbursement

Job summary

McLane Company is seeking a Dispatch Coordinator to manage driver dispatch operations within the Transportation Department. You will prepare records, schedules, and reports, ensuring compliance with DOT hours and safety regulations.

The role requires strong map-reading, communication, and distribution systems knowledge, with experience in PeopleSoft and MS Office. The position emphasizes reliability, adaptability, and safety in a fast-paced logistics environment.

Qualifications

• High school diploma required.
• Knowledge of PeopleSoft for driver scheduling and records.
• Experience with Windows, Excel, Word, and Access preferred.
• 2 years in a similar dispatch role is preferred.
• Able to read maps and understand distribution systems.
• Ability to communicate with varied levels and adapt methods.

Responsibilities

• Prepare daily records and memos; maintain filing system for driver inspection reports.
• Process transportation pouches, manifests, invoices, and driver keys.
• Develop and update daily driver and helper dispatch schedules.
• Understand and ensure DOT hours of service compliance.
• Assign tractors/trailers for drivers daily.
• Verify roadworthiness and maintain vehicle records.
• Call customers to inform variances in delivery times.
• Expedite driver manifests and provide timely reports.

Skills

Map reading

Interpersonal skills

Communication

Math skills

Dispatch knowledge

Distribution systems

English literacy

Education

High School Diploma

Tools

PeopleSoft

Windows

Excel

Word

Access

Job description

Take your career further with McLane!

The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide.

The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department.

Benefits you can count on:

• Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.
• Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as a Dispatch Coordinator:

• Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.
• Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.
• Develop and update driver and helper dispatch schedule daily.
• Understand DOT hours of service and ensure driver compliance.
• Set up daily tractor/trailer assignment for drivers.
• Verify roadworthiness and keep maintenance records for tractors and trailers.
• Call customers to inform them of variances in delivery times.
• Expedite driver manifests and highlight keys.
• Provide timely reports to immediate supervisor as requested.
• Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.
• Meet this position's physical demands.
• Other duties may be assigned.

Qualifications you'll bring as a Dispatch Coordinator Teammate:

• High School Diploma.
• Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.
• Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similar programs.
• Have 2 years in similar function (preferred).
• Map reading abilities.
• Understanding of distribution systems.
• Ability to communicate in various methods with different levels.
• Mathematical ability for maintaining schedules.
• Understanding of dispatch issues and procedures.
• This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Fit the following? We want you here!

• Safety-focused
• Reliable
• Adaptable
• Dedicated

Moving America forward - together.

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/