Coordinator Diagnostic Imaging Systems

Socket.dev; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

PTO

Career development

Health Savings Accounts

Employee Assistance Program

Pet insurance

Job summary

The Detroit Medical Center Shared Services is seeking a Coordinator of Diagnostic Imaging Systems to oversee daily operations of imaging applications on-site. You will collaborate with the Market Radiology Director, Information Systems, and Radiology leadership to support radiologists, technologists, and customers who rely on these applications.

Responsibilities include training end-users, managing front-end imaging tools, ensuring exceptional customer service, and coordinating data flow with

Qualifications

• Minimum of five years radiology experience with advanced knowledge of anatomy and radiology procedures.
• Technical background is essential to succeeding in this role.
• AHA Basic Life Support – Healthcare Provider (BLS) certification required by end of orientation period.

Responsibilities

• Provide comprehensive training and end-user support for imaging applications.
• Manage and support front-end imaging applications.
• Ensure high customer satisfaction by resolving user issues with strong communication, diplomacy and tact.
• Coordinate hospital information systems (HIS) to maintain data flow.

Skills

Computer Proficiency

Analytical Thinking

Communication

Leadership & PM

Job description

Detroit Medical Center Shared Services is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

Benefits Statement

The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

Note: Eligibility for benefits may vary by location and is determined by employment status

Job Summary

Coordinator of Diagnostic Imaging Systems

is an on-site, front-end user expert responsible for overseeing the daily operations of imaging applications. In collaboration with the Market Radiology Director, Information Systems, and the Specialist-in-Chief of Radiology, this role supports radiologists, technologists, and customers who use these applications.

Key Responsibilities

• Training and Support: Provide comprehensive training and support to end-users to ensure they understand and maximize the functionality of imaging applications. The coordinator must possess teaching skills to effectively support both physicians and technical staff.
• Front-End Application Management: Manage and provide support for front-end imaging applications.
• Customer Service: Ensure an elevated level of customer satisfaction by resolving user issues and addressing concerns. This requires excellent communication, interpersonal, and listening skills, as well as diplomacy and tact. The role also involves using conflict resolution skills when dealing with policy issues.
• Technical Liaison: Coordinate hospital information systems (HIS) to maintain accurate and timely data flow.

Monitors activities for and ensures compliance with laws, government regulations, JCAHO requirements and DMC policies. As directed, implements external and internal audit recommendations.

1. A minimum of five years of radiology experience with advanced knowledge of general anatomy and radiology procedures.
2. A technical background is essential to succeeding in this role.

4. Required to have or successfully complete American Heart Association (AHA) Basic Life Support – Healthcare Provider (BLS) training by end of orientation period.

Skills Required

1. Computer Proficiency: Demonstrate strong computer skills, specifically with medical imaging technologies.
2. Analytical and Critical Thinking Skills: Possess analytical ability to apply sound judgment in choosing the proper course of action to oversee methods, guides, and processes.
3. Communication: Have excellent communication and people skills to interact with internal and external customers.
4. Leadership and Project Management: Exhibit leadership skills, including a willingness to take on accountability, make decisions, and inspire others. The ideal candidate should also have project management skills to process objectives, identify stakeholders, plan steps, and coordinate technical needs to achieve goals.

Facility Description

The Detroit Medical Center (DMC) is a nationally recognized health care system that serves patients and families throughout Michigan and beyond. A premier healthcare resource, our mission is to help people live happier, healthier lives.
The hospitals of the Detroit Medical Center are the Children's Hospital of Michigan, Detroit Receiving Hospital, Harper University Hospital, Hutzel Women's Hospital, the DMC Heart Hospital, Huron Valley-Sinai Hospital, the Rehabilitation Institute of Michigan and Sinai-Grace Hospital.

DMC's 150-year legacy of medical excellence and service provides patients and families world-class care in cardiovascular health, women's services, neurosciences, stroke treatment, orthopedics, pediatrics, rehabilitation, organ transplant and other general and specialty services.
DMC is a key partner in Detroit's resurgence, which continues to draw national and international attention. A dedicated corporate citizen with strong community ties, DMC is one of the largest and most diverse employers in Southeast Michigan.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.

Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

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The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.