Coordinator, Development Intelligence

United States Olympic & Paralympic Committee; Colorado Springs (CO); Hybrid; USD 33,000 - 36,000; Part time

Job summary

United States Olympic & Paralympic Committee in Colorado Springs seeks a part-time Operations Coordinator to support analytics, Salesforce, reporting, and data governance. You will act as the backbone for requests, documentation, and user support, ensuring accuracy and timely delivery.

Responsibilities include data-quality reviews, intake for reports and dashboards, Salesforce administration assistance, documentation and training materials, and coordination across the Development Intelligence &

Qualifications

• Bachelor’s degree in a relevant field or equivalent work experience.
• Salesforce/BI/data governance/PM or process-improvement certification preferred.
• 1+ years in operations coordination, CRM or business-systems support, data operations, or reporting support.
• Experience with request tracking, process documentation, data quality, testing, and training coordination.

Responsibilities

• Support analytics, Salesforce, reporting infrastructure, data quality, and user support.
• Own data-quality reviews for completeness and accuracy; document outcomes and escalate issues.
• Assist with Salesforce administration, user setup, reports, dashboards, and release checklists.
• Create SOPs, job aids, data dictionaries, FAQs, and training materials; coordinate onboarding/training.

Education

Bachelor’s degree in a relevant field

Certification in Salesforce/BI/PM or data governance (preferred)

Strong attention to detail and organizational skills

Customer service and documentation proficiency

Tools

Salesforce

Tableau

Power BI

Microsoft 365

Job description

Are you mission-driven and passionate about helping others succeed?

Do you strive to lead, follow, and act with integrity?

Are you the one who honors your commitments?

Is building trusting relationships an integral part of why you do what you do?

Do you push limits and challenge the status quo?

If you answered YES, keep reading to discover how you can significantly contribute to Team USA's success!

Here's a summary of responsibilities:

Reporting to the Associate Director, Development Intelligence & Performance, the Coordinator provides day-to-day operational support for the team’s analytics, Salesforce, reporting infrastructure, data quality, records stewardship, training, and user-support responsibilities. The role serves as the administrative and quality-control backbone that keeps requests organized, documentation current, recurring outputs accurate, and users supported.

Here’s how you’ll have an impact:

• Perform routine data-quality reviews for completeness, accuracy, consistency, duplicates, required fields, and record-standard compliance. Maintain exception lists, coordinate approved corrections, document outcomes, and escalation recurring or material issues. Support constituent and reporting-record maintenance, documentation retention, naming conventions, administrative change records, and audit-ready files.
• Serve as the first point of intake for routine reporting, data, dashboard, Salesforce, technology-support, and documentation requests. Clarify needs, gather required information, route work, maintain request and issue logs, and track follow-through.
• Support Salesforce and reporting administration, including user setup, access documentation, report and dashboard maintenance, testing, release checklists, issue triage, and approved routine administrative tasks under the Associate Director. Validate recurring reports, dashboards, extracts, and distribution lists before release. Maintain administration calendars, system inventories, and report catalogs.
• Create and maintain SOPs, job aids, data dictionaries, FAQs, process maps, system support documentation, training materials, and a centralized knowledge base. Coordinate onboarding and ongoing training for Salesforce, dashboards, reports, data standards, and departmental resources. Collect feedback and identify recurring support needs that should become training, documentation, automation, or process improvements.
• Maintain project plans, meeting notes, decisions, risks, action items, file-transfer logs, and vendor follow-up. Support data cleanup, user acceptance testing, system enhancements, and process-improvement initiatives. Provide coordination support across the Development Intelligence & Performance team as assigned.
• Perform other duties as assigned.

Here are the skills and experience you'll need to be effective:

• Bachelor’s degree in a relevant field, or equivalent work experience
• Relevant Salesforce, analytics, business intelligence, data governance, project management, or process-improvement certification preferred
• 1+ years in operations coordination, CRM or business-systems support, data operations, fundraising operations, reporting support, or related work
• Experience with several of the following: request tracking, process documentation, data quality, testing, training coordination, and internal customer support
• Strong attention to detail, organization, customer service, documentation, and follow-through
• Proficiency with Microsoft 365 and familiarity with Salesforce, Tableau, Power BI, or similar platforms
• Ability to identify discrepancies, follow standards, protect confidential information, and escalation issues appropriately

Here are the tools, equipment, & conditions:

• Standard office equipment
• Office environment in a multi-story building on a multi-building site
• Regular attendance at work is an essential job function

Here’s where you’ll work:

Colorado Springs Downtown Headquarters / Hybrid

Here’s some more information you need to know:

• Hiring pay range $24.00 - $26.00 per hour.
• This Part-Time, Non-Exempt position is intended to work 40 hours per week.
• Bonus: This position will be eligible for the Annual Incentive Award Program, which has a 5% target. The USOPC may change or eliminate this program at any time at its sole discretion.
• Benefits: This position will be eligible for USOPC benefits. You can view a summary here .

This job posting will close 12:00pm MT on 11/6/2026.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.