Coordinator, Delegated Vendor Management

Oscar Health; Phoenix (AZ); Hybrid; USD 68,000 - 89,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

11 paid holidays

Paid sick time

Parental leave

401(k) plan participation

Life and disability insurance

Wellness time and reimbursements

Job summary

Oscar Health in Tempe, AZ, is hiring a Coordinator, Delegated Vendor Management to support the Network Contracting team. The role offers a hybrid schedule with three in-office days weekly and a base pay range of $67,813 to $89,004 per year, plus benefits and performance bonuses.

Responsibilities include vendor program implementation, escalation management, audits, and cross-team coordination while ensuring regulatory compliance. 2+ years of relevant experience is required.

Qualifications

• 2+ years of relevant experience.

Responsibilities

• Oversee program implementation with vendors and stakeholders.
• Manage inbound escalations, diagnose root cause, and communicate resolutions.
• Coordinate audits with vendors and project stakeholders as required.
• Support cross-program alignment with key stakeholders.
• Ensure compliance with applicable laws and regulations.
• Perform other duties as assigned.

Tools

Jira

Job description

Hi, we're Oscar. We're hiring a Coordinator, Delegated Vendor Management to join our Network Contracting team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves - one that behaves like a doctor in the family.

About The Role

The Coordinator, Delegated Vendor Management works closely with stakeholders to support various project/program related tasks of varying sizes, as well as individual work on small scale projects, related to Oscar's delegated vendors.

You will report into the Director, Network Contracting.

Work Location

This position is based in our Tempe, Arizona office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Pay Transparency

The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program and annual performance bonuses.

Responsibilities

• Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders.
• Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders
• Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required.
• Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements

• 2+ years of relevant experience

Bonus Points

• Experience with claim testing and Quality Assurance (QA)
• Experience with ticketing system (such as Jira)
• Experience with payers offering ACA/health exchange insurance
• Experience using analytical tools, including Microsoft Office and Google Suite

Equal Opportunity Employer

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care - an experience made whole by our unique backgrounds and perspectives.

Pay Transparency

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI)

Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([e-mail]) to make the need for an accommodation known.

California Residents

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