Coordinator, Continuum of Care
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Job summary
Lee County is seeking a Continuum of Care (CoC) Coordinator to join the Human & Veteran Services team. This role supports communications, events, committees, and daily operations of the CoC, ensuring partners stay informed, connected, and coordinated.
The ideal candidate will be highly organized, capable of managing multiple priorities, and able to communicate clearly with diverse stakeholders, including community partners and residents in Lee County. A fingerprint background check is required.
Qualifications
- Associate's degree in business administration, human services, social work, psychology, or a related field
- Two years of experience in social services, case management, care coordination, or a related field
- Proficiency on Microsoft Office Suite; Word, Excel, and Outlook
- Clear and effective written and verbal communication
- High attention to detail with strong problem-solving skills
- Ability to work independently and as part of a team
Responsibilities
- Coordinate communications, events, committees, and daily operations of the CoC
- Compile and distribute weekly CoC updates, newsletters, and resources
- Support recruitment and onboarding of new CoC members
- Maintain the Homeless Resource Guide in collaboration with providers
- Coordinate monthly general membership meetings and prepare agendas/minutes
- Provide administrative support to CoC committees and maintain records
- Assist with major CoC events and program initiatives
- Maintain and update the CoC website and documents
- Assist with preparing the annual CoC Notice of Funding Availability
Skills
Education
Tools
Job description
This is a grant-funded role, and continued employment is contingent upon ongoing Department of Children and Families grant funding.
Lee County is seeking a Continuum of Care (CoC) Coordinator to join our Human & Veteran Services team. This position supports communications, events, committees, and daily operations of the CoC. This role is key in helping partners stay informed, connected, and coordinated.
The ideal candidate is professional, can confidently manage multiple tasks, communicate effectively, and maintain a positive, solution-focused attitude during frequent public interactions.
- Compile and distribute weekly CoC updates, newsletters, announcements, resources, meetings, and events.
- Support recruitment and engagement of new CoC members through outreach, communications, and onboarding.
- Maintain and update the Homeless Resource Guide (“Grey Book”) in collaboration with community providers.
- Coordinate monthly general membership meetings, including scheduling, agendas, materials, minutes, attendance, and follow-up.
- Provide administrative support to CoC committees, including agendas, minutes, communications, coordination, and tracking action items.
- Maintain organized CoC records, calendars, contact lists, and meeting documentation.
- Coordinate the annual Homelessness Proclamation at the Board of County Commissioners meeting.
- Provide administrative and logistical support for major CoC events:
- Point-in-Time Count
- Stand Down
- Homeless Memorial Day/Vigil
- Assist with tasks and initiatives identified by CoC committees.
- Maintain and update the CoC website with agendas, minutes, calendars, announcements, and resources.
- Manage administrative files, correspondence, schedules, and CoC documentation.
- Assist with preparing and submitting the annual CoC Notice of Funding Availability.
- Serve as an administrative point of contact for CoC members, committees, partners, and stakeholders.
- Perform additional duties that support seamless CoC operations.
- Any combination of education and experience equivalent to:
- Associate's degree in business administration, human services, social work, psychology, or a related field AND
- Two years of experience in social services, case management, care coordination, or a related field
- Valid driver’s license with a clean driving record
- Highly organized, and proven ability to manage competing priorities
- Clear and effective written and verbal communication
- Proficiency on Microsoft Office Suite; including Word, Excel, and Outlook
- High attention to detail with strong problem-solving skills
- Ability to work independently and as part of a team
- Bachelor's degree in business administration, human services, social work, psychology, or a related field
- Experience with housing programs or homelessness services
- Knowledge of trauma-informed care, motivational interviewing, and supportive housing models
This position requires a fingerprint-based background check, as required by law. The screening reviews criminal history and other legally permitted information. Applicants who do not meet the screening requirements will not be eligible for employment. Learn more: https://info.flclearinghouse.com
- Has experience supporting individuals and families facing housing challenges, including homelessness or housing instability.
- Communicates clearly, kindly, and professionally with clients, partners, and team members.
- Stays organized and can manage multiple responsibilities and changing priorities.
- Builds strong working relationships and works well with people from diverse backgrounds.
- Is comfortable solving problems, thinking quickly, and adapting as needs change.
- Has experience with homelessness services, housing programs, or case management.
- Demonstrates reliability, professionalism, and strong follow-through.
- Works effectively as part of a team and values collaboration.
Work Schedule: Monday – Friday, 8:00 A.M. – 5:00 P.M. May require occasional evenings or weekends.
In this hands-on role, you’ll make a direct impact by helping individuals and families access safe housing, achieve stability, and move forward with confidence. Your work will support Lee County residents through essential services that strengthen our community. You’ll receive competitive pay, strong benefits, and a reliable retirement plan through the State of Florida. You’ll be part of a dedicated team that takes pride in delivering quality service and making a positive difference for residents.
The Lee County Department of Human & Veteran Services (HVS) supports individuals and families in our community by providing programs that promote housing stability, economic security, and overall well-being. HVS connects residents with services such as homelessness support, housing assistance, veteran services, prevention programs, and community resources that strengthen self-sufficiency.
The department is committed to treating everyone with dignity, compassion, and respect. By working closely with local partners, service providers, and community organizations, HVS helps ensure that people in Lee County have access to safe housing, supportive services, and opportunities to thrive.
Lee County is located in beautiful Southwest Florida and is home to over 800,000 residents. We are dedicated to serving our community with high-quality services and a focus on sustainability and innovation. Join us in making Lee County a great place to live, work, and visit. Find out more about Lee County at Lee County Government.
All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens.
DISCLAIMER: This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. The employee will be required to follow any other instructions and to perform any other job-related duties requested by his or her supervisor. The job description supersedes prior job descriptions. When duties and responsibilities change and develop the job description will be reviewed and subject to changes of business necessity.
All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening.
Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.
Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area.
Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.
Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both.
Below is a brief breakdown of what's included in the benefits package that is offered to our employees.
For a more detailed look into our benefits package, please click visit our webpage at www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/FULLTIME%20ACTIVE%20LCBOCC%202024%20Plan%20Year%20OE%20Guide%20FINAL%20AON%202023.09.12.pdf.
To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2024%20Benefits/2024%20Active%20Employee%20Rates.pdf
- Medical Insurance
- Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits.
- Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available.
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Medical Reimbursement Account
- Dependent Care Reimbursement Account
- Pharmacy, including Mail-Order Pharmacy
- Informed Health Lines (Nurse Hotline)
- Basic Life Insurance (1x or 2x Annual Salary at no cost to employee)
- Optional Life Insurance
- Long-Term Disability (60% of pre-disability salary at no cost to employee)
- Short-Term Disability
- Sick Leave Pool
- Flu vaccinations
- Wellness Programs
- Florida Retirement System (FRS)
- Two Retirement Plan Options:
- FRS Pension Plan (Defined Benefit)
- FRS Investment Plan (Defined Contribution)
- Deferred Compensation (457) Plans
- Financial Savings/Management Programs
- Eligible for membership with Suncoast Credit Union
- Employee Leave Benefits
- Holiday Pay - 11 Paid Holidays Annually
- Paid Sick Leave
- Paid Vacation Leave
- Bereavement & Civic Duty Leave
- Family and Medical Leave
- Military Family & Medical Leave
- Educational Leave
Services available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents.
Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors.
Reimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform.
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