Coordinator, Compliance and Documentation

Trinidad Benham; LaGrange (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

401(k) with employer match

Paid holidays & vacation

Tuition assistance

Employee stock ownership program (ESOP

Job summary

Trinidad Benham is seeking a Compliance and Documentation Coordinator in LaGrange, GA to manage SQF, FSC, and SMETA compliance tasks, audits, and documentation. You will oversee training programs and maintain meticulous records to support internal and external audits.

The role requires strong organizational skills, attention to detail, and proficiency with Microsoft Office; experience with audits and supplier documentation is preferred.

Qualifications

• Strong attention to detail and excellent organizational skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Familiarity with audit preparation and handling supplier documentation.
• Experience in handling customer claims and document tracking systems.

Responsibilities

• Conduct and support SQF training for staff and annual programs.
• Maintain and file SQF training documents for audit readiness.
• Manage rejects & claims with suppliers and prepare Bills of Lading for returns.
• Track FSC audits, update FSC statements, and upload certificates.
• Assist in SQF and press audits and support process improvements.
• Develop and update training materials and production training documents.
• Perform SQF annual reviews and maintain SDS and audit schedules.
• Maintain master production document list and update documentation as needed.
• Track customer documents and ensure compliance with Target requirements.
• Record and handle SMETA environmental compliance data and Higgs survey entries.
• Collect annual supplier documents to meet ETI standards.

Skills

Attention to detail

Organizational skills

Written and verbal communication

MS Office Suite (Excel, PowerPoint)

Independent work and multitasking

Audit preparation familiarity

Customer claims & document tracking

Tools

Microsoft Office Suite

Excel

PowerPoint

Job description

Description

We are looking for a dedicated Compliance and Documentation Coordinator to manage key compliance tasks including training, audits, supplier interactions, and documentation management. The role focuses on maintaining and improving compliance processes related to SQF, FSC, and SMETA standards, supporting both internal and external audits, and ensuring accurate and timely documentation. The successful candidate will have a strong ability to multitask, prioritize, and maintain meticulous records.

Department

Packaging Operations

Employment Type

Full Time

Location

LaGrange, GA

Key Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

SQF Training

• Conduct and support SQF training for new personnel and annual training programs.
• Enter and scan training records into the system.
• Maintain and file SQF training documents for audit readiness

Rejects & Claims Management

• Send product rejects to relevant suppliers.
• Prepare and send emails to suppliers requesting additional information regarding quality issues.
• Prepare Bills of Lading (BOLs) for product returns.

FSC Tracking And Documentation

• Track and prepare for FSC (Forest Stewardship Council) audits.
• Review new items for FSC statements and ensure FSC numbers are included on schedules.
• Conduct quarterly reviews and upload FSC certificates.

Audit Support (SQF & Press Audits)

• Assist in preparing for SQF and press audits, including area process audits and process improvements.
• Participate in Pan press audits to ensure compliance with internal standards.

Training Program Development

• Update and revise training programs as required.
• Provide support in developing production training documents including procedures and PowerPoint presentations.

SQF Annual Reviews & Compliance Maintenance

• Perform annual reviews for SQF including Safety Data Sheets (SDS) related to cleaning, production, and maintenance.
• Review and maintain storage plans, audit documents, and annual testing schedules (e.g., water analysis, calibration accreditations).
• Request and file backflow testing, lab accreditations, business licenses, and certificate uploads.

Production Document Management

• Maintain a master document list for production books.
• Review and update production documentation regularly, issuing new documents when necessary.

Customer Documentation & Claims Handling

• Track and manage customer documents.
• Ensuring Target requirements are met.
• Log and follow up on consumer claims through calls and issue resolution.

SMETA Compliance

• Track environmental compliance metrics and submit data entries for SMETA audits.
• Record corrective actions and handle data entry for the Higgs survey.

Supplier & ETI Compliance

• Manage and collect annual supplier documents for compliance with ETI (Ethical Trading Initiative) and related standards.

Skills, Knowledge and Expertise

Required Education And Experience

• Strong attention to detail and excellent organizational skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Familiarity with audit preparation and handling supplier documentation.
• Experience in handling customer claims and document tracking systems.

Preferred Education And Experience

• Experience with compliance standards such as SQF, FSC, and SMETA a plus.

Working environment and physical demands

• The physical environment requires the use of general office equipment (computer, printer, scanner).
• Prolonged periods sitting at a desk and working on a computer.
• Required to use personal protective equipment as needed.

Benefits

• Employee-owned
• Advancement Opportunities
• Weekly pay
• Insurance coverage that includes medical, dental, vision and life insurance and flexible spending accounts
• 401(k) with employer match
• Paid holidays and competitive vacation/sick pay plans
• Tuition assistance program
• Employee stock ownership program (ESOP)