Coordinator, Community Service Office

Lehigh University; Bethlehem (Northampton County); Hybrid; USD 37,000 - 45,000; Full time

Benefits offered by this job

Retirement benefits

Tuition assistance

Generous leave provisions

Job stability

Job summary

Lehigh University’s Community Service Office (CSO) seeks a Coordinator to provide essential administrative support, budgeting, and payroll processing for 200+ student staff and diverse programs across the Lehigh Valley.

You’ll manage fiscal activities, assist with event logistics, and serve as the primary contact for students, partners, and faculty, while maintaining records and coordinating with Technology Services on critical needs.

Qualifications

• High School Diploma or GED; Bachelor's degree preferred.
• 3–5 years of related work experience.
• Proficiency in financial record-keeping, budget tracking and reconciliation.
• Familiarity with Banner or similar ERP systems is an advantage.
• Strong organizational and communication skills with multiple stakeholders.

Responsibilities

• Monitor, reconcile, and report CSO budget accounts in Banner/Desktop Finance.
• Act as fiscal agent for community school partnerships and manage grant payments.
• Oversee end-to-end hiring for 200+ student staff, including payroll processing.
• Handle payroll docs (I-9s, W-4s, direct deposits) and timesheet approvals.
• Provide calendar, travel, room reservations, and catering support for leadership.
• Assist with event planning, invitations, and expense tracking.
• Serve as primary front-facing CSO contact for students, partners, and staff.
• Maintain office records per university policies and update departmental websites.

Skills

Financial record-keeping

Budget tracking

Reconciliation

Organizational skills

Professional communication

Education

High School Diploma or GED

Bachelor's Degree preferred

Tools

Banner ERP

Job description

Job no: 504088
Work type: Nonexempt Staff Full-time
Location: Partial Remote, Bethlehem
Categories: Administrative Services

Lehigh University's Community Service Office (CSO) connects students with meaningful civic engagement across the Lehigh Valley. If you're someone who finds satisfaction in keeping operations running smoothly so that others can focus on making a difference, this Coordinator role places you at the center of that work.Reporting within the Student Affairs division, you'll provide the administrative backbone for a busy office overseeing tutoring, outdoor education, and community school partnerships.

Position Number: S73600

This position is a Grade: 7 - 37.5 with an approximate salary range of $37,190-$44,640 and is subject to change based on experience, skills and qualifications.

What You'll Be Doing

• Monitoring, reconciling, and reporting on CSO budget accounts using Banner/Desktop Finance, including monthly updates to the Assistant Dean/Director
• Acting as fiscal agent for Lehigh's three community school partnership sites, processing monthly grant payments from United Way of the Greater Lehigh Valley and managing additional grant funding as secured
• Directing the end-to-end hiring process for all student staff — including Graduate Assistants, America Reads/Counts tutors, and Ropes Course facilitators — across a cohort of 200+ employees
• Processing all payroll documentation (I-9s, W-4s, Direct Deposit authorizations) and approving web timesheets for 200+ work-study, wage, and volunteer student staff
• Providing comprehensive administrative support including calendar management, travel coordination, room reservations via R25, and catering contracts for the Assistant Dean/Director
• Supporting event planning and logistics for conferences, receptions, and office programs, including preparation of materials, invitations, and expense tracking
• Serving as the primary front-facing contact for the CSO, addressing walk-in, phone, and email enquiries from students, community partners, nonprofits, and Lehigh faculty and staff
• Establishing and maintaining office files and records in compliance with university record-keeping and retention policies
• Managing and regularly updating departmental websites — including text, photos, graphics, and layout — and liaising with Library and Technology Services on complex technical needs
• Identifying opportunities to integrate social media and emerging web tools into CSO program and departmental communications

What You Bring

• High School Diploma or GED
• Bachelor's Degree preferred
• Three to five years of work related experience
• Proficiency in financial record-keeping, budget tracking, and reconciliation; familiarity with Banner or similar ERP systems is an advantage
• Demonstrated ability to manage high-volume employment and payroll administration accurately and to deadline
• Strong organizational skills with the ability to manage competing priorities across multiple programs simultaneously
• Confident communicator who can engage professionally with a wide range of stakeholders, from students to community agency partners

Why Lehigh

Lehigh University offers a work environment where staff contributions are recognized as integral to student success and community impact. As a staff member you'll have access to strong retirement benefits , tuition assistance for continuing your own education, generous leave provisions, and the stability of an institution with deep roots in the Lehigh Valley. The CSO sits within a Student Affairs team that genuinely values operational excellence alongside its civic mission. Lehigh University is an equal opportunity employer and does not discriminate. We are committed to a culturally and intellectually diverse community and we seek qualified candidates to contribute to the university’s mission.

Persons with disabilities who anticipate needing an accommodation for any part of the interview or hiring process may contact Lehigh's Accommodations Specialist .

Special Considerations

• The duties of this position may allow the employee to work partially remote as deemed appropriate by their supervisor.
• This position has direct contact with minors, therefore a background check is required.

Successful completion of standard background checks including but not limited to: social security verification, education verification, national criminal background checks, motor vehicle checks, PATCH, FBI fingerprinting, Child Abuse Clearance and credit history based upon the requirements of the position.

Advertised: October 23, 2026 Eastern Daylight Time
Applications close: Open until filled

A comprehensive benefit package for you and those that you care about.

EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER

Lehigh University is an equal opportunity employer and does not discriminate on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital or familial status, national origin (including shared ancestry), pregnancy or related conditions, race, religion, sex, sexual orientation, or veteran status. Lehigh University is committed to a culturally and intellectually diverse community and interested in candidates who seek to contribute tothe university’s mission.

Applicants have rights under Federal Employment Laws

LCA Notices of Intent to Hire H-1B/E-3 Employees

In compliance with US Department of Labor requirements and pursuant to 20 CFR 655.734, Lehigh University provides notices of intent to hire non-immigrant workers in the H-1B and E-3 visa classifications. Please note candidates have already been selected to fill the positions; the Notice of Intent to Hire is not a posting for an open position.