Coordinator, Clinical Support

Joliet Junior College; United States; On-site; USD 20,000 - 32,000; Part time

Job summary

Joliet Junior College in Illinois seeks a part‑time Coordinator, Clinical Support for the Center for Student Wellness and Support. The role reports to the Director and supports counseling services, crisis intervention, and care coordination for students on campus.

The position requires a Master’s degree in social work or counseling and IL licensure (LCSW/LCPC/LPC), with at least 2 years’ experience in case management or counseling within an education setting.

Qualifications

• Master's degree in social work or counseling is required.
• Licensed in Illinois: LCSW/LCPC/LPC.
• Minimum 2 years of student-focused case management, counseling, and crisis intervention experience.
• Knowledge of relevant sexual violence, domestic violence, mental health, and disability laws.
• Strong written, oral, and interpersonal communication skills; team player.

Responsibilities

• Carry caseloads of individual clients with counseling and crisis intervention.
• Develop and maintain treatment plans and assess progress.
• Coordinate care plans and create action plans for students.
• Document counseling sessions and outcomes per legal/ethical standards.
• Support CARE reports and campus pantry operations and service access.
• Build on-campus and community partnerships to support student success.
• Lead or participate in programming and psychoeducation on emotional wellness.
• Respond to crises on campus with immediate assessment and response.
• Prepare monthly/semester/annual reports on case management activities.

Skills

Communication skills

Teamwork

Cultural competence

Compliance awareness

Education

Master's degree in social work or counseling

Tools

Maxient

Navigate

Titanium

Ellucian Colleague

Word

Outlook

Excel

Job description

Position Title: Coordinator, Clinical Support

Status: Part‑Time

Department: Center for Student Wellness and Support

Reports To: Director of Center for Student Wellness and Support

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.

Responsibilities

• Carry a caseload of individual clients, providing mental health counseling and crisis intervention.
• Develop and maintain treatment plans, assess progress, and ensure continuity of care for all clients.
• Meet with students to evaluate situations, assess needs, and create action plans that integrate counseling and care coordination.
• Document counseling sessions and care coordination outcomes in compliance with legal and ethical standards.
• Assist with CARE reports and the daily operations of the Wolves Essentials Pantry and micro‑pantries, ensuring equitable access to food, clothing, hygiene products, etc. while promoting utilization of these services.
• Co‑develop and maintain a network of on‑campus support, community‑based agencies, programs, and workshops that support student success.
• Assist in developing and implementing ongoing programming, workshops, groups, educational outreaches related to emotional wellness and resource availability, and psychoeducation directed toward students and adult education services.
• Participate in responding to immediate student crises by traveling to campus, providing immediate assessment, and enacting crisis management protocols.
• Conduct assessment and prepare monthly/semester/annual reports on case management activities, including trends, data analysis, and program evaluations.
• Assist in consultation and training faculty and staff to increase awareness on managing student distress and mental health advocacy.
• Identify and participate in on‑going professional development, maintain compliance with licensure requirements, and complete mandated training identified by the college.
• Perform related duties as assigned, in compliance with college policy and procedure.

Mandatory Qualifications

• Master’s degree in social work or counseling.
• Licensed Clinical Social Worker (LCSW) or Licensed Clinical Professional Counselor (LCPC) or Licensed Professional Counselor (LPC) in the State of Illinois.
• Two (2) years of experience working with students in conducting case management, individual counseling, and crisis intervention in a support team approach environment.
• Knowledge of related sexual violence, domestic violence, mental health, and disability laws.
• Excellent written, oral, and interpersonal communication skills and ability to work as part of a team.
• Commitment to fostering an inclusive and supportive environment for all students, with particular focus on historically underserved and marginalized groups.
• Must interpret instructions furnished in written, oral, diagram, or schedule form.
• Proficient in Word, Outlook, and Excel, with ability to learn specific software such as Maxient, Navigate, Titanium, and Ellucian Colleague.
• Must establish and maintain cooperative and effective relationships with other members of the college and community, displaying cultural competence and emotional intelligence.
• Commitment to the college’s core values of respect, inclusion, sustainability, integrity, collaboration, humor, well‑being, innovation, and quality.

Preferred Qualifications

• Experience at the community college or university counseling center.
• Experience working with severe psychopathology.
• Knowledge of social service agencies and Medicaid eligibility and enrollment.
• Experience providing counseling/case management services via remote methods, such as video or phone.
• Student‑centered focus with passion for student life and associated best practices in higher education.
• Mandates own professional liability/malpractice insurance.
• English and Spanish verbal and written proficiency.
• Multicultural competence.

Physical Demands

• Normal office physical demands.
• Must travel and work between campus locations.
• Must work weekend hours as needed.

Working Conditions

Duties performed indoors in the usual office and/or outdoor environment.