Coordinator, Central Rating - Spanish Bilingual

Cogstate; United States; Remote; USD 50,000 - 60,000; Full time

Job summary

Cogstate, a leader in brain health assessments, seeks a Coordinator, Central Rating to oversee and administer telehealth assessments for decentralized clinical trials. This remote role focuses on enhancing participant experience and ensuring compliance with Good Clinical Practices. Candidates should be fluent in both English and Spanish, be detail-oriented, and possess strong communication skills to foster collaboration across teams.

Benefits

Remote Work Practices

Generous Paid Time-off

401(k) Matching

Competitive Salary

Health, Dental & Vision Coverage

Short-Term & Long Term Disability Life Insurance

Learning & Development Opportunities

Qualifications

• Degree in psychology, clinical research, healthcare, or equivalent work experience.
• Fluent in English and Spanish, prior experience in decentralized clinical trials preferred.
• Experience working with geriatric populations preferred.

Responsibilities

• Administer telehealth assessments and questionnaires to clinical trial participants.
• Ensure smooth delivery of patient experience and data collection for DCT.
• Document session activities accurately and maintain participant satisfaction.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Education

Relevant degree or certification in psychology, clinical research, healthcare, or a related field

Tools

Telehealth Platforms

Data Collection Tools

Job description

Remote - United States

At Cogstate, we’re advancing the science of brain health—making it faster, easier, and more accurate to assess cognition across clinical trials, healthcare settings, and everyday life.

Our digital cognitive assessments are trusted by researchers, clinicians, and pharmaceutical partners around the world, helping to drive breakthroughs in neuroscience and improve outcomes for people living with neurological conditions. Founded on decades of cognitive science and backed by rigorous validation, Cogstate’s assessments are used in more than 150 countries and over 2,000 clinical trials.

Our global team of experts—spanning psychology, data science, operations, and technology—works together to solve complex challenges in brain health assessment, always with a patient-first mindset. Whether we’re supporting a multinational Alzheimer’s trial or developing tools to bring cognitive testing into routine care, our work is meaningful, collaborative, and constantly evolving.

At Cogstate, we’re not just imagining the future of brain health—we’re building it.

That’s why we’re seeking a Coordinator, Central Rating accountable for documenting and administering telehealth assessments and questionnaires to clinical trial participants. This role ensures the smooth delivery of patient experience and data collection for decentralized clinical trials (DCT). Key responsibilities include addressing challenges related to remote assessments, such as scheduling, patient engagement, and technology issues (e.g., telehealth and data collection platforms), maintaining high participant satisfaction ratings, and providing timely and accurate session documentation. The coordinator will support efforts to achieve process excellence that enhances both participant experience and data quality collection. This position requires adherence to Good Clinical Practice (GCP) and regulatory guidelines to ensure accurate, complete clinical data collection. By promoting collaboration and effective communication among internal teams, participants, and stakeholders, the coordinator will facilitate the successful delivery of high-quality remote assessment services.

This role requires bi-lingual fluency in Spanish and English

Key Responsibilities

• Ensure smooth delivery of patient experience and data collection for decentralized clinical trials (DCT).
• Maintain high participant satisfaction ratings through effective communication and support.
• Address challenges related to remote assessments, including scheduling and patient engagement.
• Administer telehealth assessments and questionnaires to clinical trial participants.
• Document session activities in a timely and accurate manner.
• Adhere to Good Clinical Practice (GCP) and regulatory guidelines for accurate clinical data collection.
• Promote collaboration among internal teams, trial participants, and stakeholders.
• Support process improvement efforts to enhance participant experience and data quality.

Requirements

• Relevant degree or certification in psychology, clinical research, healthcare, or a related field; or 1+ years of equivalent work experience.
• 1+ years of experience in lieu of a degree
• Fluent bi-lingual English and Spanish is required.
• Previous experience in decentralized clinical trials (DCT) or telehealth services is preferred.
• Previous experience working with the geriatric patient population is preferred.

Skills, Knowledge and Specialist Expertise

• Proficiency in telehealth platforms and data collection tools is highly desirable.
• Familiarity with Good Clinical Practice (GCP) standards and regulatory guidelines for clinical data collection.
• Strong interpersonal and communication skills to maintain participant satisfaction and collaboration with stakeholders.
• High level of accuracy and attention to detail.

What’s In It For You

• Remote Work Practices: Cogstate is a virtual first company. Cogstate employees can work from anywhere where Cogstate is registered to business within the United States, Australia, or the United Kingdom!
• Generous Paid Time-off: Cogstate employees receive 20 days of vacation leave, 10 days of personal leave and 10 paid public holidays.
• 401(k) Matching: As you invest in yourself and your future, Cogstate invests in you too: we match up to3% of your yearly salary in Cogstate’s 401k program.
• Competitive Salary: We offer competitive base salaries plus additional earning opportunities based on the position.
• Health, Dental & Vision Coverage: We've invested in comprehensive health & dental insurance options with competitive company contributions to help when you need it most. We also offer free vision insurance for all full-time employees.
• Short-Term & Long Term Disability Life Insurance: 100% employer sponsored
• Pre-Tax Benefits: Healthcare and Dependent Care Flexible Spending Accounts
• Learning & Development Opportunities: Cogstate offers a robust learning program from mentorships to assistance with programs to improve knowledge or obtain certifications in applicable areas of interest.

Wage Range

$50,000 - $60,000 USD

Our Culture
We bring our whole selves to work every day. We’re courageous and we deliver together. We’re passionate individuals who enjoy working together. We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude. We see challenges as opportunities and move with pace to achieve our goals.

If you’re ready to help us in our journey to optimize the measurement of brain health around the world, pleaseapply now!

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on the company. If you need assistance in applying please email [e-mail] .

Privacy Notice for Job Applicants

Cogstate is committed to protecting your personal data. We collect and process your information for recruitment purposes in compliance with applicable laws, including the Australian Privacy Principles (APPs), the UK General Data Protection Regulation (UK GDPR), California Consumer Privacy Act (CCPA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and similar laws in other jurisdictions.

For more information on how we collect, use, and protect your data, and your rights under these laws, you can find Cogstate's privacy policy by clicking here.

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