Coordinated Entry Support Analyst

State of Indiana; Indianapolis (IN); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical plans

Wellness rewards

Pension plans

Paid leave

Education reimbursement

LinkedIn Learning access

Job summary

State of Indiana through the Indiana Housing and Community Development Authority (IHCDA) seeks a Coordinated Entry Support Analyst to advance the CE program and reduce homelessness across Indiana.

You will oversee CE system operations, provide technical assistance to regional partners, and ensure compliance with HUD regulations, MOUs, and HMIS, supporting a continuum-wide mission.

Responsibilities

• Oversee Coordinated Entry System management across all regions of the Indiana Balance of State CoC.
• Provide updates, guides, trainings, and technical assistance to partners to close gaps.
• Host monthly CE leads calls and complete annual reviews of documents and reports.
• Support CE efforts in targeted regions through CE process work and referrals.
• Provide technical assistance and develop written CE resources; deliver trainings (virtual, recorded, in-person).
• Respond to inquiries via the Homelessness@IHCDA inbox and assist with grant applications as needed.

Job description

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About The Indiana Housing And Community Development Authority (IHCDA)

The Indiana Housing and Community Development Authority (IHCDA) is a quasi-agency of the State of Indiana and is committed to serving the entire spectrum of housing, from homelessness to homeownership. Our charge is to provide housing opportunities, promote self-sufficiency, and strengthen communities, in order to build an Indiana with a sustainable quality of life for all Hoosiers in the community of their choice. To learn more about IHCDA visit us at: www.in.gov/ihcda.

Role Overview

The Coordinated Entry Support Analyst contributes to fulfilling the IHCDA mission and meeting strategic and annual IHCDA operational and program goals by overseeing and directly supporting the Indiana Balance of State CoC’s Coordinated Entry System, providing technical assistance and trainings to Regional partners, and ensuring local providers are compliant with HUD regulations and as defined by their MOUs with IHCDA.

Through these programs, IHCDA and its partners aim to reduce the number of people experiencing homelessness by connecting them to permanent housing and by ensuring that homelessness, when experienced, is rare, brief, and non-recurring.

Salary

The salary for this position traditionally starts at $43.888.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

A Day In The Life

The essential functions of this role are as follows:

• Coordinated Entry System Management
  • Evaluate Performance of CE System throughout all regions of the IN BoS CoC each month
  • Provide updates, guides, trainings, and technical assistance to preempt or respond to any gaps identified
  • Host monthly call with all Regional CE Leads to provide key updates
  • Complete annual review of required documents, agreements, and performance reports
• Coordinated Entry System Coordination
  • Support Coordinated Entry efforts in targeted region(s) by supplementing Regional Coordinated Entry Leads with direct CE process work which may include work such as:
  • Prioritization List Management
  • Completion of referrals
  • Providing Virtual Assessments
  • Documentation in Homeless Management Information System (HMIS)
  • Hosting and/or Attending CE Case Conferencing
• Technical Assistance for Regional CE System
  • Provide technical assistance to CoC Network partners including Regional CE Leads, CE Access Sites, CE Referral Recipient agencies, and prospective partners.
  • Create written resources for the Coordinated Entry System
  • Host virtual and/or recorded trainings for CE Access Sites, CE Assessors, and Regional CE Leads
  • Host in-person trainings around the state for new CE Access Sites and CE Assessors on a regional basis
• General
  • Assist in providing timely responses to messages in the Homelessness@IHCDA email inbox
  • Contribute to the Continuum of Care NOFO and other grant applications, as requested.
  • Present about the BOS CoC to partners across the state, as requested.
  • Provide meeting facilitation and produce high-quality note taking services for board and committee meetings as requested.
  • Create and update SOPs for your job duties.
  • Attend and participate in departmental meetings.
  • Seek professional development to stay current in the field.
  • Respond to requests for information from IHCDA Leadership, State Leadership and Federal Partners.
  • Perform related duties as assigned.

The job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

Supervisory Responsibilities/Direct Reports

This role may be utilized in a supervisory capacity based on agency needs.

Benefits Of Employment With The State Of Indiana

The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

• Three (3) medical plan options (including RX coverage) as well as vision and dental plans
• Wellness Rewards Program: Complete wellness activities to earn gift card rewards
• Health savings account, which includes bi-weekly state contribution
• Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
• Two (2) fully-funded pension plan options
• A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
  • 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
  • Up to 15 hours of paid community service leave
• Combined 180 hours of paid vacation, personal, and sick leave time off
• 12 paid holidays, 14 on election years
• Education Reimbursement Program
• Group life insurance
• Referral Bonus program
• Employee assistance program that allows for covered behavioral health visits
• Qualified employer for the Public Service Loan Forgiveness Program
• Free Parking for most positions
• Free LinkedIn Learning access

Equal Employment Opportunity

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [e-mail] .