Responsibilities
Administrative Leadership and Management
- Follow all program policies and procedures to deliver solution-focused housing interventions that expedite housing placement for clients.
- Practice a Housing First philosophy when working with all clients, ensuring low barriers to entry.
- Implement and maintain a thriving, low-barrier access point for youth seeking housing.
- Complete comprehensive, quality assessments for youth—including in-person assessments as needed.
- Enter and manage data in HMIS and other HUD-compliant databases, following all required standards.
- Prepare and submit documentation (e.g., month-end reports) as required.
- Develop and sustain community partnerships that enhance service delivery and promote client success.
- Engage in community outreach to increase program referrals (e.g., distributing brochures, organizing informational sessions, presenting at events, staffing exhibit booths).
- Participate in ongoing professional development, including meetings, professional memberships, and trainings as directed by the Senior Director of Youth Housing.
- Collaborate actively with colleagues of all demographics to ensure efficient, effective client service.
- Maintain open communication with your supervisor regarding service outcomes, concerns, and questions.
- Other duties as assigned.
Qualifications & Preferred Skills
- Bachelor’s Degree (preferred) in social work, psychology, public administration, or a related human services field.
- At least one (1+) year of experience working in nonprofit social service settings; one (1+) year of management experience preferred.
- Prior experience working with at-risk teen populations required; lived experience with housing instability preferred.
- Demonstrated resourcefulness in setting priorities, creating efficiencies, and guiding strategic investment in people and systems.
- Strong commitment to the principles of youth support and advocacy.
- Excellent interpersonal skills with the ability to collaborate and advocate for positive outcomes in diverse, multidisciplinary teams.
- Strong verbal and written communication skills, with the ability to write clearly and persuasively.
- Ability to quickly build rapport and trust with youth in crisis.
- Flexible and self-motivated, with the capacity to multitask while meeting deadlines and paying attention to detail.
- Well-developed organizational and assessment skills.
- Team-oriented mindset, working collaboratively with colleagues of all backgrounds.
- Ethical and professional behavior, modeled consistently.
- Valid Missouri Driver’s License and current car insurance required.
- Travel required (with or without accommodation) to attend trainings, meetings, and provide direct care as needed.
- Flexibility in work hours to accommodate client needs.
This is a remote position but the candidate must live in the State of Missouri.