Coord 1, Office Services

MillenniumSoft Inc; Tempe (AZ); On-site; USD 24,000 - 34,000; Full time

Job summary

MillenniumSoft Inc. in Tempe, AZ is hiring for a lab support role. You will document samples, prepare and ship return kits, and track shipments while maintaining GDP/GLP standards.

The position emphasizes attention to detail, cross-functional teamwork, and adherence to regulatory requirements. The role requires an AA or equivalent education, strong communication, and the ability to lift up to 50 lbs. Interviews are conducted in person, with a pay rate of $21/hour and a typical 7AM–4PM

Qualifications

• Strong written and verbal communication skills.
• Detail oriented with accuracy in documentation.
• Ability to work independently and in cross-functional teams.
• Basic problem-solving and troubleshooting ability.
• Proficiency with MS Office applications.
• Able to lift at least 50 lbs.

Responsibilities

• Document complaint samples received in the Field Assurance Lab for evaluation.
• Support daily requests for sample return kits; ship domestically and internationally; track and communicate status.
• Ensure accurate and timely shipping of sample return kits.
• Track shipping inventory and order supplies from approved vendors.
• Oversee image/video review requests; run queries and maintain trackers; follow up on open issues.
• Maintain GDP when recording results; escalate issues to supervisor.
• Maintain GLP and a clean, professional work environment; interact with internal/external customers.
• Store and dispose of samples per procedures; support lab process improvements.
• Understand and follow procedures and regulatory requirements.

Skills

Communication

Detail oriented

Independent work

Problem solving

MS Office

Lift 50 lbs

Education

AA or equivalent

High school diploma or GED

Tools

FedEx shipping system

Job description

Pay $21/hr.

Mon-Fri 7AM - 4PM

Interviews - in person

Education - AA or equivalent

Essential / Key Job Responsibilities (including supervisory and/or fiscal):

• Documentation of complaint samples received in the Field Assurance Lab for evaluation purposes
• Support daily requests for sample return kits to be shipped domestically and internationally, maintain tracking documentation, communicate in a timely manner with the requestor, assembly sample return kits and warehouse pickup and drop-offs
• Ensure accurate and timely shipping of sample return kits
• Track shipping inventory and order supplies through approved vendors
• Oversee image/video review requests received as a task, run a query in TrackWise to capture all requests and process requests in a timely manner. Additionally, maintain the image/video review tracker and follow up on any pending requests.
• Maintain good documentation practices (GDP) when recording preliminary and sample analysis results
• Escalate all unexpected issues to the Supervisor/Manager
• Maintain good laboratory practices (GLP) consistent with biosafety laboratory practices
• Maintains a clean work environment
• Maintains a professional working relationship with internal and external customers and support staff
• Storage and disposal of complaint samples in accordance with applicable procedures
• Support continuous improvement of lab processes
• Understand and follow procedures and regulatory requirements

Required Qualifications:

• Good written and verbal communication skills
• Detail-oriented
• Ability to work independently and in cross-functional teams
• Basic problem-solving / troubleshooting skills
• Must have proof of Hep B series, be willing to undergo Hep B series, or sign waiver
• Proficient in MS Office
• Requires the ability to lift at least, but no limited to 50 lbs.

Preferred Qualifications:

• Knowledge of the FedEx shipping system to conduct precise shipping transactions
• Previous warehouse experience
• Medical industry (GMP) and/or lab experience preferred

Education and/or Experience:

• High school diploma, GED, or equivalent
• Associated degree or equivalent experience

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, use sight, and use hands to manipulate, handle or feel objects, tools, controls, and office equipment. The employee frequently is required to verbally communicate with other associates. The employee is occasionally required to reach with hands and arms and stoop, kneel or crouch.

Work Environment:

While performing the duties of this job, the employee may be in an open cubicle environment. Candidate must be able to work in a team-oriented, fast-paced environment.

BD is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce.

This job description is intended as a summary of the primary responsibilities of and qualifications for this position. The job description is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required either now or in the future.