Coord 1, Office Services

TechDigital Group; Sparks Corner (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

TechDigital Group in Sparks Corner, MD seeks an International Air Creation Coordinator to oversee planning, scheduling, and documentation for air-based shipping. You will coordinate bookings, monitor transit, ensure regulatory compliance with federal and international standards, and work with carriers, freight forwarders, and internal teams.

Knowledge of ERP, WMS, and TMS is a plus. This role requires a High School diploma or GED and at least 1 year of relevant experience; strong communication

Qualifications

• High School diploma or GED required.
• 1+ year of relevant experience preferred.
• Strong MS Office and ERP system proficiency.

Responsibilities

• Schedule air shipments and coordinate flight bookings with forwarders and carriers.
• Monitor shipment status for on-time dispatch and delivery.
• Ensure compliance with federal and international regulations with customs.
• Collaborate with Operations, Transportation, Supply Chain, Customer Service, and Carrier Management teams to resolve issues and maintain service levels.
• Produce daily, weekly, and monthly air-shipment activity reports for internal stakeholders.
• Coordinate with customs, brokers, and FDA for import/export traceability.
• Process FedEx, DHL, UPS, and Express Mail shipments.
• Maintain import documentation records for international transport.
• Operate ERP, TMS, and WMS systems.
• Coordinate last-minute shipping requests with Transportation and Operations.
• Schedule shipments in a timely and accurate manner.
• Learn responsibilities of other distribution roles to assist in urgency.

Skills

Verbal communication

Fast-paced work

Reading/interpret documents

Analytical thinking

Education

High School diploma or GED

Tools

Microsoft Office

ERP

WMS

TMS

Job description

JOB DESCRIPTION

The International Air Creation Coordinator is responsible for overseeing the planning, scheduling, and documentation associated with air‐based shipping, movement, and logistics activities. This role ensures accurate creation of air shipment records, compliance with regulatory requirements, and efficient coordination between internal teams, carriers, and freight service providers. The position supports timely execution of air transport operations while maintaining high accuracy and customer service levels.

Job Responsibilities: (Primary Duties, Roles, and/or Authorities)

• Schedule air shipments and coordinate flight bookings with freight forwarders, carriers, and third‑party logistics providers.
• Monitor shipment status to ensure on‑time dispatch, transit, and delivery.
• Communicate with customs partners and regulatory agencies to ensure all air shipments meet federal and international compliance requirements.
• Collaborate with Operations, Transportation, Supply Chain, Customer Service, and Carrier Management teams to resolve issues and maintain high service levels.
• Produce daily, weekly, and monthly air‑shipment activity reports for internal stakeholders.
• Arrange for pick‑ups with assigned freight forwarders.
• Coordinate with customs, brokers, and FDA for the traceability of import and export shipments.
• Process FedEx, DHL, UPS, and Express Mail shipments and if appropriate, requests FedEx SEDs.
• Provide detailed monthly report of activity with international carriers and customers.
• Process customer orders. Oversee all paperwork associated with all orders and maintain the corresponding files.
• Operate within ERP, TMS, and WMS system.
• Maintain import documentation records for international transportation.
• Coordinate carrier planning and/or special, last minute shipping requests with Transportation and Operations Departments, expediting any order as necessary .
• Schedule shipments in a timely and accurate manner.
• Become knowledgeable of the responsibilities of the other distribution positions to assist in times of urgency, breaks, absences, or vacation.

Education and Experience:

• High School diploma or GED, required.
• 1+ year of relevant experience, preferred.

Knowledge and Skills:

• Strong proficiency with Microsoft Office and business systems (ERP).Good verbal communication skills.
• Ability to work in a fast‑paced distribution environment.
• Ability to read and interpret distribution documents.
• Basic analytical, organizational and prioritization skills.
• General distribution knowledge.

Physical Demands: (if applicable)

The physical demands described are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, in accordance with the Americans with Disabilities Act of 1990 and applicable state and local laws. While performing this job, the associate is regularly exposed to episodes of walking, standing, stooping, kneeling, hearing, long episodes of sitting, frequent use of hands and fingers, or typing which can include repetitive motion of the wrists, hands, or fingers.

Work Environment: (if applicable)

This position typically works in a normal office environment. The noise level in the work area is quiet to moderate. At times, position may be required to support operational activities in the distribution center.