Cookie Shop Guest Experience Specialist

Insomnia Cookies; Minneapolis (MN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth/promotion opportunities

Job summary

Insomnia Cookies is looking for enthusiastic individuals in Minneapolis to join their customer service team. Responsibilities include greeting guests, taking orders, and ensuring customer satisfaction. The ideal candidate should have at least 6 months of experience in a customer service role, strong communication, organizational skills, and the ability to lift heavy boxes. The job requires working nights, weekends, and holidays, offering a fun team environment along with benefits such as paid vacation and daily pay options.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.

Responsibilities

• Promptly greet guests and take their orders.
• Help customers understand menu items and answer questions.
• Ensure fast, warm, and correct delivery orders.

Skills

Customer service focus

Communication skills

Organizational skills

Math skills

Job description

Insomnia Cookies is looking for enthusiastic individuals in Minneapolis to join their customer service team. Responsibilities include greeting guests, taking orders, and ensuring customer satisfaction. The ideal candidate should have at least 6 months of experience in a customer service role, strong communication, organizational skills, and the ability to lift heavy boxes. The job requires working nights, weekends, and holidays, offering a fun team environment along with benefits such as paid vacation and daily pay options.