Cookie Crew (PM Shift)

Insomnia Cookies; Town of Babylon (NY); On-site; USD 2,135,000 - 2,273,000; Full time

Benefits offered by this job

Pay on demand

Paid vacation and sick time off

Pet insurance for your furry loved one

Interactive training & mentorship

Employee discount and free cookies

Growth/promotions opportunities

Job summary

Insomnia Cookies in Babylon, NY is hiring for a Cookie Crew member to greet guests, take orders, explain the menu, and bake our warm cookies. You will ensure orders are packed and delivered promptly while maintaining a clean bakery environment.

You will handle cash, provide a friendly customer experience, and work in a fun, growing team. Paid vacation and other benefits are highlighted in the listing.

Qualifications

• At least 6 months of customer service experience
• Able to communicate clearly and greet customers warmly
• Comfortable with basic math for handling payments
• Ability to lift up to 40 lb
• Willing to work nights, weekends and holidays
• Legally eligible to work in the United States
• Must be 18 years or older to be employed

Responsibilities

• Greet guests entering the store and take orders
• Help customers understand the menu and confirm orders for accuracy
• Provide a warm, friendly experience in person and over the phone
• Bake cookies to order and scoop ice cream as needed
• Package and deliver orders accurately and promptly
• Handle cash and payments with accuracy and honesty
• Maintain cleanliness and sanitation of the bakery
• Perform other duties as assigned

Skills

Customer service

Communication

Math skills

Lift 40 lb

Nights/weekends/holidays

Legal to work in US

18+ years old

Job description

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our new Babylon, NY location! This brand new bakery will be located at 51-59 Deer Park Avenue, Babylon, NY 11702. As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Pay Rate: $15.50 - $16.50/hr
• Seeking applicants with PM Shift Availability (Ex: 7pm-2am EST)
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery
• Other duties as assigned

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.