Cookie Crew: Customer Experience & Bakery Pro

Insomnia Cookies, LLC; San Antonio (TX); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth/promotion opportunities

Fun team environment

Employee discount and FREE COOKIES

Job summary

Insomnia Cookies, LLC is hiring for a Cookie Crew member at our San Antonio, TX store. You will greet guests, take orders, bake cookies, and ensure accurate delivery orders while maintaining a clean bakery. You’ll work in a fun team and enjoy perks like daily pay, time off, and discounts.

The role requires customer-service experience, strong communication, and physical ability to lift up to 40 lb. Nights, weekends, and holidays are required.

Qualifications

• At least 6 months of experience in a customer service role.
• Personable, genuine, outgoing demeanor.
• Customer service focused and a willingness to exceed guest expectations.
• Great communication, organizational and math skills.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Give each customer a warm experience with a smile in person & over the phone.
• Bake our delicious cookies to perfection & a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately and have no shortages or overages.
• Cleaning, sanitizing, and maintaining the bakery.

Skills

Customer service

Communication skills

Organizational skills

Math skills

Physical ability

Education

18+ eligible to work in the United States

Job description

Insomnia Cookies, LLC is hiring for a Cookie Crew member at our San Antonio, TX store. You will greet guests, take orders, bake cookies, and ensure accurate delivery orders while maintaining a clean bakery. You’ll work in a fun team and enjoy perks like daily pay, time off, and discounts.

The role requires customer-service experience, strong communication, and physical ability to lift up to 40 lb. Nights, weekends, and holidays are required.