Cookie Crew: Bake, Serve & Delight Guests

Insomnia Cookies; Buffalo (NY); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Pay rate

Pay-on-Demand

Paid vacation and sick time

Pet insurance

Training & mentorship

Job stability

Advancement opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies is hiring a Cookie Crew member for the Upper West Side store at 405 Amsterdam Ave, New York, NY 10024. You will greet guests, take orders, bake cookies, and ensure warm, accurate deliveries with a friendly, personal touch.

We offer on-the-job training, daily pay options, paid time off, pet insurance, and opportunities for growth in a fun team environment. Applicants must be 18+, able to lift up to 40 lb, and available nights, weekends, and holidays.

Qualifications

• At least 6 months of experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Customer service focused and a willingness to exceed guest expectations.
• Great communication, organizational and math skills.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery
• Other duties as assigned

Skills

Customer service

Communication

Cash handling

Teamwork

Math skills

Physical stamina

Eligibility to work in the US

Job description

Insomnia Cookies is hiring a Cookie Crew member for the Upper West Side store at 405 Amsterdam Ave, New York, NY 10024. You will greet guests, take orders, bake cookies, and ensure warm, accurate deliveries with a friendly, personal touch.

We offer on-the-job training, daily pay options, paid time off, pet insurance, and opportunities for growth in a fun team environment. Applicants must be 18+, able to lift up to 40 lb, and available nights, weekends, and holidays.