Cookie Crew Associate — Flexible Scheduling & Free Cookies

Insomnia Cookies; New York (NY); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive hourly pay

Early Wage Access

Flexible scheduling

Employee discount (free cookies!)

Growth opportunities

Job summary

Insomnia Cookies in the United States is seeking a Cookie Crew Member to be part baker, part hospitality expert, and part late-night hero. You’ll welcome guests, bake and package warm cookies, and manage in-store, pickup, delivery, and online orders.

Our fast-paced bakery values teamwork, flexibility, and a friendly guest experience. Evening, late-night, weekends, and holidays are common shifts with opportunities for growth and employee discounts.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first-time guests into lifelong Insomniacs.

Skills

Customer service

Hospitality

Teamwork

Food safety

Tools

POS system

Job description

Insomnia Cookies in the United States is seeking a Cookie Crew Member to be part baker, part hospitality expert, and part late-night hero. You’ll welcome guests, bake and package warm cookies, and manage in-store, pickup, delivery, and online orders.

Our fast-paced bakery values teamwork, flexibility, and a friendly guest experience. Evening, late-night, weekends, and holidays are common shifts with opportunities for growth and employee discounts.