Cookie Crew

Insomnia Cookies; City of Rochester (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the Cookie Crew at Insomnia Cookies in Rochester as a front-line member, where you’ll greet customers and bake fresh cookies. This role offers starting pay of $15/hour with flexible hours, daily pay options, paid vacation, and a fun team environment. Ideal candidates should have customer service experience and a willingness to work evenings and weekends.

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Employee discount and FREE COOKIES

Qualifications

• At least 6 months of customer service experience preferred.
• Must be 18 years or older.
• Ability to lift up to 40 lb boxes.

Responsibilities

• Greet guests and take their orders.
• Bake cookies to perfection & prepare ice cream.
• Ensure fast and accurate delivery of orders.

Skills

Customer service

Communication

Organizational skills

Math skills

Outgoing demeanor

Job description

1 month ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

As a member of the Cookie Crew at our Rochester store located at 1333 Mount Hope Ave Rochester, NY 14620, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS & PAY:

• Starting pay $15.00/hr
• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!
  
  
  
  
  

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery
  
  
  
  
  

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality, Food and Beverage Services, and Retail

Sign in to set job alerts for “Crew” roles.

Rochester, NY $56,160.00-$79,040.00 1 month ago

Open Availability Shift Manager $20.00/hour up to $25.10/hr

Open Availability Shift Manager $20.00/hour up to $25.10/hr

Open Availability Shift Manager $20.00/hour up to $25.10/hr

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.