Cook - Big E's Downtown GR

Suburban Inns; Grand Rapids (MI); On-site; USD 10,000 - 60,000; Full time

Job summary

Big E's at Suburban Inns offers a dynamic workplace in the Food and Beverage industry. As part of the team, you'll prepare food items, maintain sanitation, and ensure guest satisfaction while having opportunities for growth and enjoying various benefits.

Benefits

Hotel and restaurant discounts

Earned Paid Time Off

Insurance for full-time members

Flexible schedules

Holiday pay

Paid volunteer time

Maternity/Paternity leave

Employee Assistance Program

Qualifications

• Experience in food preparation in a fast-paced environment is beneficial.
• Ability to follow recipes and health standards.
• Strong interpersonal skills for guest relations.

Responsibilities

• Responsible for preparing food items for dining room orders.
• Ensure cleanliness and sanitation of work areas.
• Anticipate and meet guest needs.

Skills

Communication

Teamwork

Attention to Detail

Job description

Big E's is a fast-paced, high-energy workplace with endless opportunities for skill development and advancement. Join the best team in the Food and Beverage and Hospitality Industries!

* Shifts: 2nd

* Wage: Up to $18.00, based on experience

* Position can be used as a paid internship

Benefits Include:

• Hotel and restaurant discounts
• Earned Paid Time Off for all team members
• Insurance (health, vision, dental, life) for full-time team members
• Flexible schedules
• Holiday pay
• 8 hours of paid volunteer time per year
• Advancement and professional growth opportunities
• 100% paid maternity/paternity or adoption leave for those who qualify for FMLA
• Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial, and elder care consultations)

Position Summary:

Responsible for preparing food items for all dining room orders and events, following local health standards, Suburban Inns’ Core Values, and IHG standards (available online at IHGmerlin.com), ensuring guest satisfaction.

Essential Functions:

• Report to work in a neat, professional uniform
• Greet guests warmly, ask questions, and make personal connections
• Anticipate and meet guest needs, exceeding expectations
• Prepare items according to recipes/make sheets
• Set up service units with necessary items
• Serve items according to portions and presentation standards
• Notify supervisor of shortages
• Maintain cleanliness and sanitation of work areas and equipment
• Assist in maintaining kitchen safety and security
• Set up, maintain, and break down prep stations
• Requisition needed ingredients
• Follow health and safety regulations
• Maintain required logs
• Store leftovers properly with date and labeling
• Uphold high sanitary standards
• Maintain consistent attendance
• Perform other duties as assigned

Uniform and Appearance:

Uniform: Provided shirt and name tag. Black slacks and non-slip shoes are the team member's responsibility.

Appearance: Earrings are allowed in the ears only or must be covered. Hair must be natural in color and well-groomed. Policies are administered without discrimination. The Director of Operations has the authority to veto decisions.