Cook

NC State University; Raleigh (NC); On-site; USD 35,000 - 45,000; Full time

Job summary

An established industry player in campus dining is seeking a dedicated cook to join their team. This role involves executing recipe production, managing food service operations, and ensuring top-notch customer service in a fast-paced environment. With a focus on food safety and quality, you'll be responsible for overseeing tasks of other food service technicians and maintaining a clean and efficient kitchen. If you are passionate about culinary arts and enjoy working in a collaborative setting, this opportunity is perfect for you. Join a vibrant team that values excellence and commitment to providing exceptional dining experiences on campus.

Qualifications

• Knowledge of cooking methods and food safety protocols.
• Strong communication skills for effective customer interaction.

Responsibilities

• Execute recipe production and manage food service tasks.
• Ensure timely service and maintain cleanliness in the kitchen.

Skills

Cooking Methods

Food Safety

Mathematical Problem Solving

Customer Service

Communication Skills

Ability to Work in Fast-Paced Environment

Education

High School Diploma

Culinary Program Certificate

Tools

C-Bord Food Production System

Kitchen Equipment

Job description

Work Schedule: 40 hours per week; work hours may vary based on business needs; work schedule may include nights, weekends, and holidays. May be required to work some overtime.

Job Location: Department NC State Dining

About the Department

Campus Enterprises is NC State University’s division of retail and hospitality organizations — NC State Dining, NC State Stores, Lonnie Poole Golf Course, NC State Student Centers (Witherspoon and Talley), and the One Card Office. Each department is dedicated to providing service excellence, value, and enrichment of the student experience in support of academic success.

NC State Dining provides campus-wide food services to students, staff, and faculty on the North Carolina State University Campus. NC State Dining operates 11 cafes, 3 food courts, 6 dining halls, 3 markets, 2 restaurants, vending, a nutritional counseling service, and a catering department. The department employs approximately 1000 temporary and student employees and approximately 190 permanent EHRA and SHRA employees.

You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.

This position serves as a cook at an NC State Dining unit and will assign tasks and direct efforts of other food service technicians, temporary and student employees.

Duties and responsibilities include, but are not limited to:

• Execute the production of recipes required to fulfill the menu.
• Requisition products needed to produce recipes.
• Help check in, store, and move food supplies prior to and during production.
• Work with front of house staff to serve food and coordinate the flow of food from production to customers.
• Keep track of food levels and orders during meal time to ensure timely service. Enter necessary data information into C-Bord Food Production System, if necessary, in the absence of a supervising chef.
• Perform necessary cleaning of utensils, workplace, tables, shelves, and equipment and communicating cleaning assignments to other back of house employees.
• Ensure food prep and staff are ready for service, daily food preparation list are completed, and proper rotation of products.

Other Responsibilities:

• Model the Division’s mission and values and foster a positive, cohesive workplace and congeniality among co-workers.
• Understand the goals and culture of the organization, and understand how employees’ work activities, teamwork, and customer service impact clients. Work with your supervisor and colleagues to understand these goals and the culture.
• Adhere to all University policies, procedures, and regulations, and Division standard operating practices and protocols.
• Due to operational needs of the NC State Dining department, an employee may be assigned to work in any NC State Dining department including, but not limited to special events.
• Perform other duties as assigned to ensure NC State Dining business needs are met.

Qualifications:

Demonstrated possession of the competencies necessary to perform the work.

Some positions may require certification by the Department of Correction.

Other Required Qualifications:

• Knowledge of equipment, cooking methods, measurements, and food safety. Understand and execute proper cooking techniques (roast, grill, fry, steam, and boil food items according to a recipe).
• Ability to read, write, and do mathematical problem solving (add, subtract, multiply, divide, percentages, and fractions).
• Strong written and verbal communication skills to effectively communicate with customers, peers, and supervisors; and professionally communicate with multiple levels of employees within the University.
• Follow written and verbal instructions.
• Provide outstanding customer service, including the ability to remain professional and respectful under pressure when dealing with difficult situations, to team and customers.
• Ability to work in a fast-paced environment.
• Excellence in completing all tasks and performance goals.
• Requires bending, twisting, pulling, and pushing. Because of the nature of food service operations and working in a kitchen, you must be able to work in extremely hot and cold conditions.
• Must be able to lift 30 pounds above head and up to 60 pounds on rare occasions, with or without reasonable accommodation.
• Follow all safety procedures and protocols; incumbent will routinely handle sharp items such as knives and slicer blades as well as be around hot food items, food pans, ovens, fryers, steam tables, grills, etc.
• Ability to use or learn to use email.

Preferred Qualifications:

• Accredited culinary program certificate.
• Culinary or cooking experience in fine dining, fast casual dining, multi-unit/concepts restaurant, or college/university.
• Previous supervisory experience.
• Proficient in the use of computers and have the ability to learn new software programs.

Required License or Certification:

• ServSafe certification or the ability to obtain within 90 days of employment. Certification must be maintained as a condition of employment.

Valid NC Driver's License required.

Recruitment Dates and Special Instructions:

Job Open Date: 04/23/2025

Earliest Close Date: 04/29/2025

Notice to Applicants:

Include ALL relevant work experience on your application and include any employment that is mentioned in the supplemental questions in your work history. Also, any employment listed on your resume, if submitted, needs to be included on your application.

Special Instructions:

Position Number: 00043549

Position Type: SHRA

Position Classification Band Level: Advanced

Position Classification Salary Range: $35,845 - $44,237

Salary Grade Equivalency: GN03

Full Time Equivalent (FTE): 1.00

Appointment: 12 Month Recurring

Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather

Mandatory Designation - Emergency Events: Mandatory - Medical Emergencies

Time Limited Position: No

Department Id: 471501 - Dining and Catering Operations

AA/EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.

If you have general questions about the application process, you may contact Human Resources at [phone] or [e-mail].

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you learn of this opportunity?

(Open Ended Question)

• * Describe your experience in a high volume cooking setting.