cook

Sina18; Chester (VA); On-site; USD 32,000 - 52,000; Full time

Job summary

Sina18 is seeking a hotel restaurant associate to deliver exceptional guest service and assist with food and beverage preparation on site. The role requires maintaining clean kitchen and dining areas and complying with Brand standards and health regulations.

You will assist with COFFEE/TEA service, operate basic cooking equipment, and help with stocking and inventory. The position is on-site in a hotel environment with flexible hours as needed to meet guest demands.

Qualifications

• High School diploma or GED preferred.
• No prior experience required, but is preferred.
• Willingness to work flexible hours.

Responsibilities

• Provide exceptional customer service to all hotel guests.
• Perform quality assurance (QA) requirements for department.
• Measure, log, and gauge temperatures on all refrigerators and freezers.
• Record temperatures of hot and cold items as required by Brand Standards.
• Perform a variety of food preparation duties as listed in duties and breaks.
• Immaculately clean and maintain kitchen, equipment, utensils, service and eating areas.
• Brew coffee, tea, etc.
• Operate cooking equipment.
• Order supplies, put up stock, and keep records.
• Maintain Brand Standards and Health Department requirements.

Skills

Customer service

Teamwork

Time management

Flexibility

Education

High School diploma or GED

No prior experience required

Job description

Summary

Responsible for preparing a variety of food and beverage items, cleaning and maintaining kitchen in accordance with required standards. May be required to set up and replenish food and beverage items, greet and serve guests, clean and maintain eating area in a professional and inviting appearance.

Essential Duties and Responsibilities

• Provide exceptional customer service to all hotel guests, making their stay as comfortable and accommodating as possible while achieving team and Brand goals.
• Perform quality assurance (QA) requirements for department.
• Measure, log, and gauge temperatures on all refrigerators and freezers.
• Record temperatures of hot and cold items as required by Brand Standards.
• Perform a variety of food preparation duties, such as repairing hot and cold breakfast foods and drinks.
• Immaculately clean and maintain kitchen, equipment, utensils, service and eating areas.
• Brew coffee, tea, etc.
• Operate cooking equipment.
• Order supplies, put up stock, and keep records.
• Maintain Brand Standards and Health Department requirements.
• May be responsible for setting up and replenishing all food items.
• Greet and serve guests as demand is needed.
• May be required to run Micros (register) collecting money and balancing.
• May be required to stock the bar.
• Remain highly visible and be readily available for guests at all times.
• Take initiative to offer assistance or answer questions throughout the hotel.
• Properly administer key control.
• Willingness and ability to train new associates.
• Complete maintenance work orders and deliver to the supervisor in a timely manner.
• Thoroughly understand and implement the Brand service culture.
• Perform all shift checklist responsibilities.
• Support team members to ensure the team’s entire workload is completed daily.
• May be asked to operate a motor vehicle in the course of running errands for the hotel.
• Perform other duties as required.

Supervisory Responsibilities

None

Qualifications

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Education and/or Experience

• High School diploma or GED preferred.
• No prior experience is required, but is preferred.

Knowledge, Skills and Abilities

• Prompt and regular attendance.
• Work flexible hours and/or overtime as required. The hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work and overtime as required.
• Comply with hotel and/or department uniform and professional behavior and appearance standards.
• Carry out all reasonable requests by team leaders and managers and act as a team player with all levels of staff.
• Participate in all mandatory job training and meetings.
• Adhere to property policies and procedures, the Employee Handbook, and/or other property documents.
• Food handling certification within Brand Standards and time limits or as required by local health department.
• Immediately report any suspicious activities by guests or others.

Equipment Operated

• Oven and stove
• Dishwasher
• Griddle
• Electric chaffing dishes
• Commercial coffee machine
• Juice machine
• Tea machine
• Micros

Physical Demands and Work Environment

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

While performing the duties of this job, the associate is occasionally required to sit; regularly use hands to handle, or feel objects, tools, or controls; and talk and hear.
The associate is regularly required to stand, walk, and reach with hands and arms.
The associate must occasionally lift and/or move up to 25-30 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Associate may be required to wear personal protective equipment (PPE) while performing certain duties.