Coodinator Of Evening Reporter Center

Option To Success; Louisville (KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401(k)

Flexible schedule

Training & development

Job summary

Option To Success in Louisville, KY seeks a dedicated Program Coordinator to lead youth support and advocacy. You will direct daily operations, coordinate staff, and ensure programs run smoothly to promote positive youth development and community participation.

The role emphasizes trauma-informed, strengths-based approaches, collaboration with leaders, and ongoing program improvement. Typical schedule is Monday–Thursday 11AM–7PM, with an on-site, welcoming environment that supports staff

Qualifications

• Direct and coordinate daily ERC operations, schedules, participant flow, staffing assignments, activity planning, supervision, and program coverage.
• Oversee and coach Community Support Associates, care advisors, interns, volunteers, and other staff.
• Ensure staff understand participant needs, duties, boundaries, safety, documentation, and emergencies.
• Coordinate with COO, Clinical Director, clinicians, case managers, and leaders on service delivery, capacity, participant needs, and quality improvement.
• Maintain a structured, welcoming environment promoting accountability, emotional safety, and positive youth development.
• Monitor attendance, staffing, engagement, activity completion, documentation, incidents, and performance indicators.

Responsibilities

• Direct and coordinate daily ERC operations, schedules, participant flow, staffing assignments, activity planning, supervision, and program coverage.
• Provide operational oversight and coaching to assigned Community Support Associates, care advisors, interns, volunteers, and other program personnel.
• Ensure staff understand participant needs, assigned duties, professional boundaries, safety expectations, documentation requirements, and emergency procedures.
• Coordinate with the COO, Clinical Director, clinicians, case managers, and other OTS leaders regarding service delivery, program capacity, participant needs, and quality improvement.
• Maintain a structured, predictable, welcoming program environment that promotes accountability, emotional safety, positive youth development, and successful community participation.
• Monitor attendance, staffing sufficiency, participant engagement, activity completion, documentation timeliness, incidents, and other program performance indicators.

Job description

Benefits:

• 401(k)


• Flexible schedule


• Training & development

Schedule: Monday- Thursday 11AM-7PM

• Direct and coordinate daily ERC operations, schedules, participant flow, staffing assignments, activity planning, supervision, and program coverage.


• Provide operational oversight and coaching to assigned Community Support Associates, care advisors, interns, volunteers, and other program personnel.


• Ensure staff understand participant needs, assigned duties, professional boundaries, safety expectations, documentation requirements, and emergency procedures.


• Coordinate with the COO, Clinical Director, clinicians, case managers, and other OTS leaders regarding service delivery, program capacity, participant needs, and quality improvement.


• Maintain a structured, predictable, welcoming program environment that promotes accountability, emotional safety, positive youth development, and successful community participation.


• Monitor attendance, staffing sufficiency, participant engagement, activity completion, documentation timeliness, incidents, and other program performance indicators.

Direct Youth Support and Advocacy

• Serve as an advocate, support person, and point of coordination for assigned or referred youth participants and their families.


• Establish trusting, respectful, nonjudgmental relationships that promote engagement, healthy development, accountability, and constructive decision-making.


• Apply trauma-informed, strengths-based, culturally responsive, and developmentally appropriate approaches to support behavior change and emotional regulation.


• Assist youth in identifying strengths, setting achievable goals, resolving conflicts, practicing life skills, and reflecting on progress toward positive outcomes.


• Observe and respond to barriers affecting attendance, participation, family engagement, school involvement, community stability, and service coordination.


• Respect the participant's role in planning, choices, preferences, identity, cultural background, and personal goals to the greatest extent consistent with safety and program requirements.