Administrator on Duty (AOD)

Jewish Child Care Association (JCCA); Village of Pleasantville (NY); On-site; USD 64,800 - 79,200; Full time

Job summary

The Jewish Child Care Association (JCCA) is seeking an Administrator on Duty (AOD) in Pleasantville, NY. The AOD provides essential operational and administrative oversight for Residential Treatment Centers, focusing on crisis management and leadership.

The ideal candidate will have significant experience in behavioral health settings, strong leadership skills, and effective crisis intervention capabilities. The role requires on-call availability and active participation in program management.

Qualifications

• Minimum 5 years’ experience with youth in residential/behavioral health settings.
• At least 3 years of supervisory experience in a similar environment.
• Valid NYS driver’s license required.

Responsibilities

• Provide 24/7 operational oversight for Residential Treatment Centers.
• Manage daily campus operations and client/staff movements.
• Triage and manage critical incidents.

Skills

Leadership and team-building skills

Crisis intervention and de-escalation skills

Interpersonal skills

Effective delegation and task management

Education

High school diploma

Associate’s or Bachelor’s in Human Services or related field

Tools

Microsoft Office

Job description

Position Summary

The Administrator on Duty (AOD) provides critical 24/7 operational and administrative oversight for Residential Treatment Centers (RTCs) serving adolescents with trauma-related and mental health challenges. As a key leader on campus, the AOD ensures staff compliance with agency policies, maintains safety and coverage standards, supports therapeutic interventions, and models trauma-informed care in all interactions. Working closely with Residential Supervisors, Directors, and clinical teams, the AOD plays a central role in crisis management, staff supervision, and ensuring a safe, structured, and healing environment.

Key Essential Functions

Leadership

• Identify program needs and implement solution-based protocols with senior staff and stakeholders
• Ensure compliance with agency and program policies under the RTC AOD Director
• Actively participate in programmatic and clinical meetings
• Contribute ideas for program development and growth
• Manage daily campus operations, including client/staff movement and environmental safety
• Triage and manage critical incidents in coordination with relevant stakeholders
• Support implementation of youth treatment planning
• Provide supervision and guidance to Residential Youth Counselors (RYCs)
• Address all incidents of aggression/violence with youth and treatment teams
• Be available on-call for emergency staffing needs

Management

• Direct work of RYC and admin staff in collaboration with Residential Supervisors
• Maintain detailed shift records in AOD Logs
• Liaise with the school while ensuring FERPA confidentiality
• Conduct and document rounds to all living units (4 times per active shift; 3 times per inactive shift)
• Oversee petty cash disbursement and vehicle assignments (fleet remains under Facilities)
• Monitor offices, common areas, and building perimeters for safety and quality
• Ensure appropriate staffing levels, manage per diem list, and address coverage gaps
• Provide crisis support and instruction during RS absences; model TCI techniques
• Ensure staff have access to necessary tools (radios, keys, etc.)
• Support daily transitions and time-home/weekend planning
• Participate in shift debriefings and maintain communication via radio and agency cell phone
• Uphold and model trauma-informed care practices

Required Qualifications

• High school diploma required; Associate’s or Bachelor’s in Human Services or related field preferred
• Minimum 5 years’ experience with youth in residential/behavioral health settings
• At least 3 years of supervisory experience in a similar environment
• Valid NYS driver’s license (CT or NJ also acceptable)
• Must pass all pre-employment screenings per ORR requirements

Knowledge, Skills, and Abilities

• Strong leadership and team-building skills
• Effective delegation and task management abilities
• Interpersonal skills to work with diverse staff and youth populations
• Experience in trauma-informed and youth-centered approaches
• Strong crisis intervention and de-escalation skills
• Understanding of OCFS and ACS regulations
• Familiarity with Microsoft Office and ability to learn new platforms
• Culturally competent and committed to equity in care
• Must pass Therapeutic Crisis Intervention (TCI) training

Salary: $72,000 annually