COO in Training Behavioral Health - Varied Locations

UHS; King of Prussia (PA); Remote; USD 30,000 - 40,000; Full time

Job summary

A healthcare services organization is looking for a candidate to provide phone coverage and administrative support. Responsibilities include assisting patients, resolving customer issues, and performing various office tasks. The ideal candidate should have a High School diploma and strong communication skills. Opportunities for growth and flexible remote options are available.

Benefits

Competitive salary

Potential bonuses

Career advancement opportunities

Flexible remote work options

Supportive work environment

Qualifications

• Must be available and punctual for scheduled work shifts.
• Completion of mandatory training programs, including HIPAA courses.

Responsibilities

• Provide phone coverage for incoming and outgoing calls.
• Resolve customer service issues related to healthcare.
• Perform administrative duties like filing and documentation.

Skills

Exceptional phone and listening skills

Strong written and verbal communication skills

Ability to assist patients and clients

Education

High School Diploma or GED

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:

• Competitive salary with potential bonuses
• Opportunity for career advancement and growth within the organization
• Flexible remote work options available
• Supportive and collaborative work environment
• Chance to make a positive impact on patient care and satisfaction

What to Expect (Job Responsibilities):

• Provide phone coverage for incoming and outgoing calls, ensuring calls are directed to the appropriate staff members
• Acquire knowledge and proficiency in healthcare systems to effectively assist patients and clients
• Resolve customer service issues and healthcare-related problems to ensure client satisfaction
• Assist with client orientation and health-related events
• Perform administrative duties such as filing, data entry, and documentation management

What is Required (Qualifications):

• Must be available and punctual for scheduled work shifts
• Minimum educational requirement: High School Diploma or GED
• Completion of mandatory training programs, including HIPAA Privacy Course and HIPAA Security Course
• Exceptional phone and listening skills
• Strong written and verbal communication skills

How to Stand Out (Preferred Qualifications):

• 1-3 years of experience in customer service or a healthcare-related role
• Familiarity with electronic health records (EHR) systems
• Bilingual capabilities are a plus
• Experience with patient interaction and support

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