Converse - Relationship Specialist 1 - Full time - Onsite (WY)

Nuvision Federal Credit Union; Cheyenne (WY); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k) Matching

Paid Time Off

Tuition Reimbursement

Job summary

Nuvision Federal Credit Union in Wyoming seeks an RS I to handle member transactions in branches with cash operations, including deposits, withdrawals, transfers and card services.

You will cross-sell services and support daily balancing while maintaining confidentiality and delivering friendly, accurate service.

Qualifications

• 1 year related branch operations experience.
• Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
• Comprehensive knowledge of all deposit account products and all services.
• Basic knowledge of all applicable Federal, State and NCUA regulations.
• Demonstrated ability to follow written and verbal instructions.
• Basic math skills to compute interest on deposits, loans and certificates.
• Proficient in PC operations and Microsoft applications including Outlook, Word and Excel.
• Knowledge of Internet / Intranet and SharePoint.

Responsibilities

• Receives and disburses funds, posts deposits and loan payments, transfers, money orders, cash advances, and withdrawals.
• Opens savings, checking, money market, and CD accounts as needed.
• Processes plastic card services: issuing temporary cards, repinning existing cards, and ordering new cards.
• Performs account maintenance: address/name changes.
• Recommends other products and services with each transaction.
• Completes compliance training and other RS I trainings.
• Balances cash drawer.
• Supports continuous improvement activities.
• Represents the Credit Union professionally.
• Maintains confidentiality of member information and treats colleagues with respect.

Skills

Branch operations

BSA knowledge

Reg CC knowledge

Deposits & loans

Customer service

Attention to detail

MS Outlook

MS Word

MS Excel

SharePoint

Education

High School or Equivalent

Tools

Microsoft Excel

Outlook

SharePoint

Job description

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today! Let us be part of your career journey!

The RS I position exists in branches having a cash operation. Under general supervision, the RS I performs a wide variety of duties relating to handling member transactions including but not limited to; receiving and disbursing funds, posting deposits and loan / VISA payments, making account transfers, issuing money orders, making cash advances, recommending other products and services, performing all types of withdrawals, account maintenance, and opening savings, checking, money market and certificate of deposit accounts (excluding trust and IRA accounts). The RS I is comprehensively cross-trained to provide plastic card services such as; issuing temporary cards, re-pinning existing cards, and ordering new cards. An RS I maintains records of various sale transactions such as; money orders, cash advances, and balances a daily cash drawer. RS I ensures member transactions are processed in an accurate and timely manner to make sure that Credit Union member service objectives are achieved. The RS I may also be called upon to assist with daily balancing. Cross-sells all other products and services to include Investment Services, First Mortgages, and Autoland (auto loans). The value the RS I position adds to the organization is it allows for in-person, personalized service and provides opportunities to conduct needs-based sales using referrals for other Credit Union products and services that support various production goals.

Responsibilities

• Performs various RS I duties including; receiving and disbursing funds, posting deposits and loan payments, transfers, money orders, cash advances, and all types of withdrawals (cash and checks).
• Opens savings, checking, issue temporary checks, money market, and certificate of deposit accounts, as needed.
• Processes plastic card services such as issuing temporary cards, repining existing cards and ordering new cards.
• Performs a wide variety of account maintenance; change of address and name change.
• Recommends other products and services appropriately with each member transaction.
• Required to complete compliance training and all other training offered to RS I.
• Balances cash drawer.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Other related duties as assigned.
• Maintains member and other sensitive information with confidentiality.
• Treats all co-workers and members with respect.

Qualifications

• 1-yr related branch operations experience.
• Knowledge of BSA, Regulation CC, D, E and all other pertinent regulations.
• Comprehensive knowledge of all deposit account products and all services.
• Basic knowledge of all applicable Federal, State and NCUA regulations.
• Demonstrated ability to follow written and verbal instructions.
• Basic math skills (adding cash) to be able to compute interest on savings, loans, and certificates.
• Demonstrated ability to operate office machines to include; copier, 10-key and PC.
• Proficient in the operations of a PC and Microsoft applications including Outlook, Word and Excel.
• Knowledge of Internet / Intranet
• Knowledge of SharePoint
• Good verbal / written communication, problem solving, member service, and organizational skills.
• Attention to detail.
• Must present a professional demeanor.
• Capable of working under pressure and with frequent interruptions.
• Successful completion of all compliance related coursework
• NMLS Registered

Education: High School or Equivalent

Website: nuvisionfederal.com/careers

Pay scale by applicable geographic work location

• Wyoming: Min $17.23 - Mid $21.54 - Max $25.85

The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training ProvidedTuition Reimbursement

Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship now or in the future.

Nuvision Credit Union is proud to be an Equal Opportunity Employer. At Nuvision Credit Union, we provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Nuvision Credit Union is committed to providing equal employment opportunities to all individuals, including those with disabilities. If you require a reasonable accommodation to complete the application or interview process, please contact our recruiting team at [e-mail]. We will work with you to meet your needs in accordance with applicable laws.