Conversational AI Engineer - Google CCAI (Contract)

Wipro Ltd.; Louisville (KY); On-site; USD 60,000 - 135,000; Full time

Job summary

Wipro Limited is seeking an experienced professional to develop and implement conversational AI solutions using Google Customer Engagement Suite. You will design and deploy Dialogflow CX-based virtual agents and integrate them with healthcare applications and APIs.

The role requires 5+ years of application development and 2+ years of Google CCAI experience, with hands-on expertise in Dialogflow CX, Google Agent Assist, REST APIs, and Java, Python, or Node.js.

Qualifications

• 5+ years of application development experience.
• 2+ years of Google Contact Center/CCAI experience.
• Proficiency with Dialogflow CX, Google Agent Assist, and REST APIs.
• Experience with Java, Python, or Node.js.

Responsibilities

• Build Dialogflow CX virtual agents.
• Implement knowledge connectors and integrations.
• Create conversational workflows.
• Integrate with healthcare applications and APIs.
• Support testing and production deployment.

Skills

5+ years of app development

Google CCAI experience

Dialogflow CX

Google Agent Assist

REST APIs

Java

Python

Node.js

Job description

Wipro Limited is seeking an experienced professional to develop and implement conversational AI solutions using Google Customer Engagement Suite. You will design and deploy Dialogflow CX-based virtual agents and integrate them with healthcare applications and APIs.

The role requires 5+ years of application development and 2+ years of Google CCAI experience, with hands-on expertise in Dialogflow CX, Google Agent Assist, REST APIs, and Java, Python, or Node.js.