Conversational AI Developer

Eventus Solutions Group; Colorado; Remote; USD 120,000 - 140,000; Full time

Job summary

A tech firm is seeking a Conversational AI Developer for remote work. The ideal candidate will have experience in developing and configuring AI solutions, particularly for contact centers. Responsibilities include designing, coding, and testing AI tools. A salary range of $120,000 to $140,000 is offered, along with comprehensive benefits.

Benefits

Medical insurance

Dental insurance

Vision insurance

Paid time off

Parental leave

Qualifications

• 2+ years of experience in Conversational AI development.
• Experience with AI tool configuration, coding, and unit testing.
• Understanding of contact center operations.

Responsibilities

• Design, configure, code, and unit test Conversational AI solutions.

Skills

Conversational AI development

API integration

Agile methodologies

Testing and quality assurance

Adaptability in AI concepts

Tools

Google Dialogflow

Omilia

IBM Watson Assistant

Amazon Lex

Nuance Mix

Job description

Overview

Conversational AI Developer – Location: Remote - USA | Employment: Full Time

Are you a Conversational AI Developer with a focus on contact center solutions? If you enjoy working on cutting edge technology, learning new AI platforms, and collaborating with teams in an innovative culture, apply today.

As a Conversational AI Developer at Navixus, you will be responsible for Conversational AI tool design approaches, configuration, coding, and unit testing.

Responsibilities

• Design, configure, code, and unit test Conversational AI solutions for contact center use cases.

Qualifications

• 2 or more years of experience as a Conversational AI Developer (must have experience with Google Dialogflow or Omilia)
• Experience using API calls to extend functionality and integrate with other services
• Experience working in an Agile Software Development environment
• Understanding of contact center operations, customer service processes and challenges in these environments
• Experience testing and quality assurance of AI / IVR solutions
• Ability to quickly learn and adapt to concepts in the rapidly evolving field of AI
• Other AI developer experience with one of the following IBM Watson Assistant, Amazon Lex, Nuance Mix, and/or other NLU platforms is a plus
• Agent Assist experience preferred

Benefits & Compensation

Applicants can expect to make between $120,000 to $140,000 upon hire. Pay within this range will vary based upon experience, skills, certifications, education among other factors as required in the job description.

Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law).

“Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at [e-mail].”