Convention Manager

DanceOne; United States; Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical through Aetna

Dental and Vision through Guardian

401(k) with company match

Life and AD&D coverage

Generous paid time off

Job summary

The Convention Manager at DanceOne leads planning and execution of dance conventions and tours, owning logistics, travel operations and on-site management to deliver top-tier dancer experiences. You will partner with Events, Marketing, Production and Operations to keep events running smoothly, while traveling ~20 weekends per year and attending extended summer events and Nationals.

Excellent communication, organization and problem-solving are essential for success in a fast-paced touring

Qualifications

• Minimum of an associate's degree and at least two years of general office experience.
• Weekend and travel availability to ~20 event weekends per year.
• Summer events and Nationals availability (7–10 days per event).
• Excellent organizational skills and English proficiency.

Responsibilities

• Plan and manage the assigned tour.
• Own on-site event management.
• Coordinate media and promotion.
• Manage travel logistics.
• Handle registration and client requests.
• Support weekday office operations.
• Prioritize and anticipate.

Skills

Event management

Team leadership

Communication

Problem solving

Education

Associate's degree

Tools

Word

Excel

Google Workspace

Teams

Slack

Job description

Hybrid — Corporate Office & On-Site at Event Venues | Weekend, summer event and Nationals travel required

Full-Time Regular, Exempt | Tours | Event Management | Dance convention experiences a huge plus

Department: Tours — Event Management

Reports To: National Director

Location: Hybrid — weekdays at the corporate office; event weekends on-site at assigned venues

Employment Type: Full-Time Regular, Salaried Exempt (40+ hours per week)

Level: Management

Schedule: Weekday office hours, plus tour weekends: travel Thursdays, event days Friday and Saturday, travel Sundays. Summer events and Nationals run consecutive days on site, typically 7-10 days per event. Hours may start early, end late, or run as split shifts.

Direct Reports: On-site event staff, artists and crew during assigned tour weekends and events

Travel: Approximately 20 event weekends per year, plus required travel to summer events and Nationals (typically 7-10 days per event). Must be able to travel by air and share a hotel room with assigned company associates. International assignments require the ability to obtain and maintain a passport.

BEFORE YOU APPLY — WHAT THIS ROLE ASKS OF YOU

• 1. You are available on weekends. This is a touring role. Roughly 20 weekends a year you will travel Thursday, run the event Friday and Saturday, and travel home Sunday. Evening and split-shift hours come with the territory.
• 2. Summer events and Nationals are part of the job. These are extended, consecutive-day commitments away from home — typically 7-10 days per event — and they are required in this position, on top of the tour weekends above.
• 3. You can run a live event without a script. Venues change, schedules move and problems surface mid-show. You stay calm, decide quickly, and keep the dancer experience intact.
• A huge plus: firsthand knowledge of the dance convention business — as a dancer, studio professional, artists, or convention and competition staff.

ABOUT DANCEONE

DanceOne is the leading platform for world-class dance events and experiences. Founded in 2023, DanceOne is the largest holding company of dance brands in the world—home to Ovation, JUMP, NUVO, 24 Seven, RADIX, KĀOS, Starpower, NexStar, Revolution, Believe, Imagine and DreamMaker, alongside events including DancerPalooza, PowerPak, The DanceOne Summit and the World Dance Championship.

We serve hundreds of thousands of dancers each year and hold ourselves to the highest possible safeguarding standards so that every dancer has a safe environment in which to learn, compete, and grow.

Our teams work cross-functionally across Corporate, Tours, Production, Warehouse and Driver Operations in a collaborative environment built on a shared passion for dance and the communities we serve.

POSITION SUMMARY

The Convention Manager is responsible for the planning, execution, and management of every aspect of an assigned dance convention tour. This role owns event logistics, media coordination and travel operations, and is accountable for delivering a high-quality experience to the dancers, studios and faculty who attend.

The Convention Manager works closely with the Events, Marketing, Production and Operations teams to keep event operations seamless and consistent with DanceOne's standards. During the week this individual handle office-based administration, registration and tour preparation; on event weekends they are the on-site owner of the show.

Expect to travel on approximately 20 event weekends per year, plus required attendance at summer events and Nationals, which run as extended on-site commitments of roughly 7-10 days per event. The right person prioritizes adeptly, anticipates what the tour will need before it needs it, and thrives in a fast-moving environment where the schedule is never quite finished.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Plan and manage the assigned tour.
  • Develop and implement event plans and schedules for every stop on the assigned tour.
  • Oversee the setup, operation, and breakdown of each event from load-in through load-out.
  • Coordinate with the Events department on venues and vendors so every logistical need is met before the doors open.
  • Support the planning and on-site execution of summer events and Nationals, including extended multi-day assignments.
• Own on-site event management.
  • Serve as the on-site decision maker and troubleshoot issues swiftly as they arise.
  • Deliver exceptional customer service to dancers, studio owners, parents and artists throughout the weekend.
  • Manage the registration staff and demonstrators in addition to the artists and overall events.
  • Set the operations schedule and manage staff tasks throughout the weekend.
• Coordinate media and promotion.
  • Work closely with the Marketing team to craft impactful media strategies and promotional materials for events, including participation in bi-weekly marketing calls where strategies and partnerships are discussed.
  • Coordinate interviews and media coverage throughout each event, including event weekends.
  • Manage and maintain the tour's social media presence, including posting live events on weekends.
• Manage travel logistics.
  • Arrange air and ground travel for staff, faculty and crew, and organize hotel accommodations with host hotels.
  • Guide and support attendees on travel arrangements, visa requirements and itineraries.
  • Monitor and optimize travel budgets for cost-effectiveness.
• Handle registration and client requests.
  • Process event registrations and make edits per client requirements.
  • Manage phone calls and email related to event registration with a consistent standard of responsiveness.
• Support weekday office operations.
  • Conduct weekday office duties at the corporate office and provide meticulous administrative support for daily operations.
  • Prepare and pack for weekend tour operations.
  • Track expenses and receipts accurately and submit them on schedule.
  • Complete clerical work such as sorting, preparing mailers and handling information requests.
• Prioritize and anticipate.
  • Prioritize tasks effectively in a busy environment and anticipate what the tour will need next.
• Perform additional duties as assigned.

QUALIFICATIONS & EXPERIENCE

• Minimum of an associate's degree and at least two years of general office experience.
• Weekend and travel availability. Able to travel approximately 20 event weekends per year, typically Thursday through Sunday, including early mornings, late evenings and split shifts.
• Summer event and Nationals availability. Able to travel for and work summer events and Nationals, which are extended consecutive-day commitments of typically 7-10 days per event and are a required part of this position.
• Able to travel by air and share a hotel room with assigned company associates; able to obtain and maintain a passport if assigned to international events.
• Highly detail-oriented with excellent organization skills, and proficient with Word, Excel, Google Workspace, Teams, Slack, publishing tools and database systems.
• Proven ability to carry multiple assignments at once and keep all of them organized.
• Excellent command of the English language in speaking, listening, reading and writing.
• Demonstrated professionalism and discretion, including the ability to maintain confidentiality.

PREFERRED

• Prior experience in entertainment, music, live theatre or live production.
• Knowledge of the dance convention business is a HUGE plus.
• Experience coordinating group air, ground and hotel travel.
• Experience managing a brand or event social media presence.

SKILLS & COMPETENCIES

• Critical thinking. Applies logic and reasoning to weigh the relative costs, consequences and benefits of potential actions, and knows which items demand immediate attention.
• Time management. Anticipates needs ahead of time, balances hard and soft deadlines across simultaneous projects, and works with internal and external partners to hit every milestone.
• Professionalism and social perceptiveness. Projects professionalism in speech, writing and appearance, and stays aware of how interactions land with dancers, their families and the public — including legally protected persons.
• Adaptability. Flexible enough to hit targets when venues, schedules or circumstances change mid-tour.
• Service under pressure. Delivers a high level of service within the boundaries of the role, including to customers who may be demanding.
• Team and individual contribution. Works effectively in teams and independently, with a strong work ethic and a commitment to quality, detail and accuracy.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT

• Physical requirements include, but are not limited to, computer screen time, sitting, standing, walking, bending, pushing and pulling, lifting up to 30 lbs. unassisted, fine motor skills, and visual and hearing abilities.
• Keyboarding, extended screen time, and use of general office equipment.
• Contemporary indoor office environment with shared work areas; fast paced and at times ambiguous.
• At events, exposure to loud music and dark work areas with professional lighting that corresponds with our customers' dance music.
• Regular air and ground travel, long event days and extended time on foot, including consecutive multi‑day event runs at summer events and Nationals.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role, through an interactive process with both employee and management participating.

OUR CULTURE COMES FIRST — THE G-I-F-T-S OF DANCE

• Gratitude. We lead with appreciation — for each other, for our dancers and community, and for the opportunity to do meaningful work.
• Innovation. We embrace change and challenge the status quo. We believe innovation drives growth, excellence, and impact.
• Fun. We bring joy to everything we do. Fun energizes our teams and strengthens our connections.
• Trust. Trust empowers us to collaborate, take risks and support one another — on and off the dance floor.
• Safety. We put safety first — always. We create environments where dancers, employees, and spectators feel secure and supported.

BENEFITS & PERKS

• Medical through Aetna (PPO 1500, PPO 3400 HDHP and HMO 2000 plan options), plus Dental and Vision through Guardian (VSP network). Coverage begins the first of the month following your date of hire.
• Health Savings Account with a $500 employer contribution, and Flexible Spending Accounts for healthcare and dependent care.
• 401(k) with a 4% company match on the first 5% contributed; eligible after three months.
• Group and Voluntary Life and AD&D coverage, and an Employee Assistance Program.
• Generous paid time off, employee discount programs and the InsurChoice voluntary benefits program.
• Employee-focused socials and a casual work environment with an entrepreneurial atmosphere.

WHY JOIN DANCEONE

This is the seat where the tour actually happens. You will run the weekend that thousands of dancers plan their year around — on the floor, in the room, making the calls. If you know the convention world, this is the job that puts you at the center of it.

DanceOne is an Equal Opportunity Employer. We are committed to building a team that reflects the communities we serve, and we do not discriminate on the basis of race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state or local law. All employment decisions are based on qualifications, merit, and business needs. Reasonable accommodations are available to applicants and employees with disabilities; to request accommodation, contact Human Resources.

This job description is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all duties, responsibilities or requirements, and may be amended at DanceOne's discretion. Employment with DanceOne is at will.

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