Convenience Store Team Lead

Ultipro; Monticello (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Fleet Farm in Monticello, MN is seeking a C-Store Team Lead to guide a store team, ensure a premier customer experience, and oversee daily operations of the convenience store and fuel services.

You will coach and develop Team Members, monitor sales and safety standards, manage inventory, and support in-store promotions and regulatory compliance. A proven retail leadership background and the ability to work varied shifts are required.

Qualifications

• Experience leading a retail team in a fast-paced setting.
• Strong coaching and relationship-building abilities.
• Proven ability to deliver excellent customer service and drive sales.

Responsibilities

• Lead a C-Store team to deliver an exceptional customer experience.
• Train, coach, and mentor Team Members; supervise daily store operations.
• Ensure compliance with all regulations on tobacco, alcohol, and safety.
• Maintain stock levels and manage displays and promotions.
• Open/close the store and safeguard the facility.

Skills

Retail leadership

Coaching

Customer service

Team motivation

Education

High school diploma

Tools

Point of Sale

Job description

Monticello
320 Chelsea Road
Monticello, MN 55362, USA

Description

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service? Do you have a positive attitude and love interacting with people? If so, this opportunity is for you!

The C-Store Team Lead is responsible for leading a team that provides an exceptional customer experience through the sale of fuel and other store merchandise, processing transactions at the point of sale, and assisting in the overall operations of the Convenience Store.

Job duties:

• Train, coach, mentor, develop, and supervise Team Members in the C-Store.
• Provide customers with a quick and efficient check-out experience with the accurate and efficient operation of transactions.
• Follow all city, county, state regulations and procedures regarding the transactions of tobacco products, lottery tickets, and alcohol.
• Responsible to ensure all safe food handling requirements are followed.
• Responsible for gas mart operations including maintenance of fuel pumps, fuel islands, fuel operating consoles, fuel tanker drops, and processing of all related documentation.
• Ensure all Team Members understand and follow all emergency response protocols in regards to spills and hazardous material handling.
• Answer customer questions concerning location, price, and use of merchandise based upon product specifications.
• Maintain adequate stock levels of merchandise. Restock all merchandise as needed.
• Responsible for opening and closing of the store and overall security of the facility.
• Responsible for ensuring displays are set up according to Company directives.
• Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements and Education:

• High School Diploma or GED preferred.
• Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
• Ability to lift up to 50 lbs.
• 2 years of retail management or supervisory experience preferred.
• Proven ability to lead, coach, and build relationships in a fast paced environment.
• Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
• Ability to work in a variety of temperatures, including the cooler, freezer, and external/outdoor temperatures.

Fleet Farm is an Equal Employment Opportunity Employer and gives all applicants for employment equal consideration regardless of race, color, sex, gender, ethnicity, religious creed or belief, national origin, ancestry, age, physical or mental disability, sexual orientation, genetic information, citizenship status, military or veteran status, pregnancy, or any other status protected by federal, state or local law. Upon request and consistent with applicable laws, Fleet Farm will provide reasonable accommodations to individuals with disabilities who need an accommodation to fully participate in the application process.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.